2017 Mercedes-Benz CLA250 problems
The 2017 Mercedes-Benz CLA250 has 39 complaints on file with NHTSA. The largest share (18%) concerns electrical system. After that come air bags (13%) and engine (13%).
At a glance
- Complaints
- 39 filed with NHTSA
- Most reported
- Electrical system 18% of complaints
- Crashes and fires
- 2 and 0
- Injuries and deaths
- 2 and 0
- Typical mileage
- 37,000 miles 14 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 4 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 14 complaints that report mileage, the typical (median) problem appeared at about 37,000 miles.
Safety-related details: 2 complaints mention a crash; 2 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 6th most-complained-about out of 7 model years of the Mercedes-Benz CLA250 with enough data (29 complaints in that window). It is also covered by 10 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2017 mercedes-benz c300. The contact stated while driving at an unknown speed, a vehicle unexpectedly made a left turn into the front drivers side of her vehicle causing it to accelerate and jump the curb eventually coming to a stop. The contact stated the air bags did not deploy however an air bag malfunction warning alert illuminated. The front passenger tire and the whole driver side was damaged.
The Panoramic Sunroof Glass front cover has detached three times from my 2017 CLA 250 (VIN#[XXX]). The first time that it detached was with the previous owner and was repaired at a Mercedes dealership in Tampa Florida. It has since detached twice with ME and I have only owned it for 12 months. The first time that it detached with me, I was driving approximately 60 MPH on I-85 in Montgomery. AL.
Tl* the contact owns a 2017 mercedes-benz cla250. The contact received notification of NHTSA campaign number: 17v114000 (electrical system, engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (mercedes-benz of beverly hills located at 9250 beverly blvd beverly hills, ca 90210) who stated that the parts were on backorder.
Sensor malfunctions, battery power loss with complete electrical shutdown, faulty wire harnesses, locked up steering wheel while in motion on freeway, head unit defaults, faulty tires with blistering, countless recalls.
The contact owns a 2017 Mercedes-Benz CLA250. The contact stated while driving 68-70 MPH, the front roof panel separated from the vehicle and flew off. The contact related the failure to NHTSA Campaign Numbers: 23V854000 (Structure) and 21V197000 (Structure). The dealer was notified of the failure and informed the contact that the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 134,000.