2011 Cadillac SRX problems
Owners have filed 576 complaints with NHTSA about the 2011 Cadillac SRX. Lighting is the most reported problem area, at 35% of complaints. Next are suspension (11%) and brakes (7%).
At a glance
- Complaints
- 576 filed with NHTSA
- Most reported
- Lighting 35% of complaints
- Crashes and fires
- 23 and 1
- Injuries and deaths
- 33 and 0
- Typical mileage
- 76,000 miles 368 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 46 |
| 20k to 40k miles | 39 |
| 40k to 60k miles | 40 |
| 60k to 80k miles | 74 |
| 80k to 100k miles | 55 |
| 100k to 120k miles | 52 |
| 120k to 140k miles | 39 |
| 140k to 160k miles | 11 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 3 |
| 200k+ miles | 7 |
What the data shows
Of the 368 complaints that include odometer readings, half describe a problem before roughly 76,000 miles. For lighting specifically, the median reported mileage is about 80,000 miles (123 complaints with mileage).
Safety-related details: 23 complaints mention a crash; 1 complaint mentions a fire; 33 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 6th most-complained-about out of 13 model years of the Cadillac SRX with enough data (162 complaints in that window). It is also covered by 7 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2011 cadillac srx. While driving 35 MPH, the contact crashed into another vehicle. The air bags did not deploy and the front passenger's side seat belt was loose. A police report was filed and three unknown injuries were reported. The contact did not disclose if medical attention was required or not. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
I was turning south with a green arrow when the second driver ran a red light traveling east and we collided. He was traveling at approximately 40-45 miles per hour and I was traveling at approximately 30 miles an hour. Our impact was somewhat of a t-incident with the front end of my car damaged and his car on the driver's side damaged. My air bags did not inflate, even though we believe the impact was at the angle and the required speed of vehicles to inflate them.
Tl* the contact owns a 2011 cadillac srx. The contact was driving approximately 60 MPH when an opposing vehicle crashed into the passenger side. The front passenger side wheel detached from the vehicle. The side air bags failed to deploy with the impact and the contact sustained minor injuries. A police report was filed. The vehicle was towed to an authorized dealer collision center.
Tl* the contact's aunt owns a 2011 cadillac srx. The contact stated that while her aunt was driving at 25 MPH, the vehicle independently accelerated without warning and hit a tree. The air bags did not deploy upon impact. The contact's aunt was taken to the hospital and treated for injuries to her left hand, head and chest. A police report was filed. The vehicle was towed by her insurance to an independent mechanic for an investigation.