2012 Cadillac SRX problems
Owners have filed 516 complaints with NHTSA about the 2012 Cadillac SRX. Lighting is the most reported problem area, at 45% of complaints. Next are brakes (9%) and suspension (8%).
At a glance
- Complaints
- 516 filed with NHTSA
- Most reported
- Lighting 45% of complaints
- Crashes and fires
- 59 and 4
- Injuries and deaths
- 49 and 2
- Typical mileage
- 75,000 miles 339 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 44 |
| 20k to 40k miles | 31 |
| 40k to 60k miles | 51 |
| 60k to 80k miles | 63 |
| 80k to 100k miles | 71 |
| 100k to 120k miles | 54 |
| 120k to 140k miles | 16 |
| 140k to 160k miles | 8 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 339 complaints that include odometer readings, half describe a problem before roughly 75,000 miles. For lighting specifically, the median reported mileage is about 76,000 miles (144 complaints with mileage).
Safety-related details: 59 complaints mention a crash; 4 complaints mention a fire; 49 injuries reported; 2 deaths reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 5th most-complained-about out of 13 model years of the Cadillac SRX with enough data (183 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
A deer rammed my passager side . airbag light was always on saying passenger airbag off . but when it explodes it injured my passenger . all the airbags didn't activate my car shut down after the incident but a few moments after it regenerated there were all types of debris after the extreme loudness of the air bags explosion. I'm still traumatized.
2012 Cadillac SRX was traveling approximately 30mph and t-boned another vehicle at an intersection. Both vehicles were totaled. The airbags in the Cadillac did not deploy and the seatbelt did not lock, causing the driver to be thrust forward into the steering wheel and windshield. Significant head injury. The safety of everyone was at risk, this car was not even road-worthy from the moment it left the floor.
I have been having problems with my headlights for about 3 years.my headlights are so dim I have replaced the low beam bulbs 4times. It's cost me 100.00 every time. I took it to the dealership more than once and they said it needs new headlights, the whole assembly. I can't afford it. It's because of moisture inside the headlight glass.
I purchased my 2012 in 2016. Recently my headlights have started to dim. It becomes very hard to see at night to the point that it almost looks as if I don't have any lights on it all. Most of the time I have to cut my high beams on which creates a problem for oncoming traffic.