2015 Cadillac SRX problems
Owners have filed 540 complaints with NHTSA about the 2015 Cadillac SRX. Lighting is the most reported problem area, at 56% of complaints. Next are electrical system (8%) and suspension (5%).
At a glance
- Complaints
- 540 filed with NHTSA
- Most reported
- Lighting 56% of complaints
- Crashes and fires
- 20 and 5
- Injuries and deaths
- 15 and 0
- Typical mileage
- 50,000 miles 290 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 29 |
| 20k to 40k miles | 51 |
| 40k to 60k miles | 117 |
| 60k to 80k miles | 55 |
| 80k to 100k miles | 26 |
| 100k to 120k miles | 9 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Of the 290 complaints that include odometer readings, half describe a problem before roughly 50,000 miles. For lighting specifically, the median reported mileage is about 51,000 miles (172 complaints with mileage).
Safety-related details: 20 complaints mention a crash; 5 complaints mention a fire; 15 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2015 ranks 1st most-complained-about out of 13 model years of the Cadillac SRX with enough data (330 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2015 cadillac srx. The contact stated that after turning on the vehicle and waiting a moment to drive, there was smoke and noticed that there were flames coming from her front drivers seat which was when she jumped from her seat as her pants caught fire. The contact sustained burns to her glutes. There was no medical attention sought. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
I'm writing to you about an incident that took place on may 18, 2019. My husband and I were traveling home in our cadillac srx at about 6:00 pm our car suddenly spun out of control as we heard a bang, throwing us across three lanes listening to cars screeching all around us on the nj turnpike, we then hit into the side of a tractor trailer, pushing us back again across the three lanes until we finally stopped in the far left lane.
I have noticed for the past 3 months of the 3 years I have owned the 2015 cadillac srx that the low beam head lamps are to dim to drive at night. This is a serve safety issue. The headlamps throw now recognizable light on the road. The lights are on and have no directional issues. Calls to multiple GM dealerships and the GM customer service were met with the response of no knowledge of any issues or like complaints. My vehicle showed now evidence of plastic lens degradation, nor yellowing, nor condensation.
The contact owns a 2015 Cadillac SRX. The contact stated while driving 40-45 MPH, the tachometer went down to 0. Additionally, the check engine warning light and the ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the catalytic convertor, ABS module, and the suspension needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.