2021 Chrysler Pacifica problems
NHTSA has received 692 complaints about the 2021 Chrysler Pacifica, and 22% of them involve electrical system. Next are engine (20%) and drivetrain & axles (17%).
At a glance
- Complaints
- 692 filed with NHTSA
- Most reported
- Electrical system 22% of complaints
- Crashes and fires
- 20 and 1
- Injuries and deaths
- 18 and 0
- Typical mileage
- 22,000 miles 36 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 16 |
| 20k to 40k miles | 6 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 6 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 36 complaints that include odometer readings, half describe a problem before roughly 22,000 miles.
Safety-related details: 20 complaints mention a crash; 1 complaint mentions a fire; 18 injuries reported. Its complaints are less severe on average than those of 86% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 3rd most-complained-about out of 14 model years of the Chrysler Pacifica with enough data (692 complaints in that window). It is also covered by 7 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
While driving above referenced vehicle, I was driving southbound on Hwy 515 when i noticed a vehicle driving northbound began to lose control, so i slowed down and then began to watch the vehicle cross the median and headed straight for me. I pushed the pedal to the floor to accelerate to get out of his way but the vehicle did not respond, i pushed the pedal again on several occasions and the vehicle just bucked and did not accelerate. Unfortunately the vehicle hit me right in the door at a high rate of speed.
The contact owns a 2021 Chrysler Pacifica. The contact stated while driving approximately 75 MPH, the vehicle started to stall. The accelerator pedal was depressed but failed to respond. The contact stated that the brake pedal was shaking while depressed. The check engine warning light and the warning "Service Charging Systems" and "Shift to Park to Start" was illuminated. Additionally, the contact noticed that the drive(D) warning light was flashing on the gear shifter knob.
The contact owns a 2021 Chrysler Pacifica. The contact stated that the back-over prevention camera only operated as needed approximately 80 percent of the time. The screen image was blank or was occasionally jiggling. The contact stated that the camera image displayed would be a past image. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available.