2017 Chrysler Pacifica problems
NHTSA has received 2,408 complaints about the 2017 Chrysler Pacifica, and 22% of them involve engine. Next are drivetrain & axles (20%) and electrical system (16%).
At a glance
- Complaints
- 2,408 filed with NHTSA
- Most reported
- Engine 22% of complaints
- Crashes and fires
- 71 and 18
- Injuries and deaths
- 61 and 0
- Typical mileage
- 24,000 miles 1,279 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 559 |
| 20k to 40k miles | 316 |
| 40k to 60k miles | 216 |
| 60k to 80k miles | 91 |
| 80k to 100k miles | 46 |
| 100k to 120k miles | 18 |
| 120k to 140k miles | 17 |
| 140k to 160k miles | 7 |
| 160k to 180k miles | 4 |
| 180k to 200k miles | 3 |
| 200k+ miles | 2 |
What the data shows
Of the 1,279 complaints that include odometer readings, half describe a problem before roughly 24,000 miles. For engine specifically, the median reported mileage is about 20,000 miles (257 complaints with mileage).
Safety-related details: 71 complaints mention a crash; 18 complaints mention a fire; 61 injuries reported. Its complaints are less severe on average than those of 83% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 1st most-complained-about out of 14 model years of the Chrysler Pacifica with enough data (1,615 complaints in that window). It is also covered by 11 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Suspension broke, while driving on I 75 in london ky; airbags never deployed; vehicle became uncontrollable! Can't seem to get any answers from chrysler?? ..... ...
While waiting at a red light my auto stop/start system automatically activated as usual. However, this time when the light turned green the engine did not automatically start. Instead, the vehicle stalled. The car was in drive and my foot was on the brake pedal. A warning chime alerted me to the problem. Also, a message instructed me to turn the car off and the put it into park and restart it. After turning the car off and then on the car moved.
Tl* the contact owns a 2017 chrysler pacifica. While making a turn at 35 MPH, the vehicle shut off. The contact coasted the vehicle into a parking lot where it would not restart. After making arrangements to have the vehicle towed, the contact was able to restart the engine. A year later, while on a trip, the failure recurred. The contact called the manufacturer and was waiting to hear back regarding a possible diagnosis of the failure. The vehicle was not repaired. The failure mileage was 19,500.