2011 Ford Expedition problems
The 2011 Ford Expedition has 92 complaints on file with NHTSA. The largest share (24%) concerns drivetrain & axles. After that come engine (13%) and body & structure (11%).
At a glance
- Complaints
- 92 filed with NHTSA
- Most reported
- Drivetrain & axles 24% of complaints
- Crashes and fires
- 3 and 1
- Injuries and deaths
- 4 and 0
- Typical mileage
- 50,000 miles 77 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 19 |
| 20k to 40k miles | 11 |
| 40k to 60k miles | 12 |
| 60k to 80k miles | 9 |
| 80k to 100k miles | 6 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 8 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 0 |
| 200k+ miles | 3 |
What the data shows
Among the 77 complaints that report mileage, the typical (median) problem appeared at about 50,000 miles. For drivetrain & axles specifically, the median reported mileage is about 50,000 miles (19 complaints with mileage).
Safety-related details: 3 complaints mention a crash; 1 complaint mentions a fire; 4 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 25th most-complained-about out of 29 model years of the Ford Expedition with enough data (52 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2011 ford expedition. The contact stated that when the rear driver side door was ajar, the retractable running boards retracted and caused a passenger's foot to be cut by the running boards. The vehicle was not taken to the dealer, the manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 17,000 and the current mileage was 18,000.
The standard headrest in the 2011 ford expedition protrudes forward so much that I cannot sit with my back and shoulders leaning to the back of the seat without pushing my head forward, causing upper back and neck pain. I've driven the car two days and my neck hurts. The dealership offered no solution to the problem and my internet research showed that many other face the same challenge. Some are removing the headrest, while others are bending them back.
I experience headaches and dizziness when driving there has been times I have to pull over to avoid crashing. I believe carbon monoxide may be the result of these symptoms.
We were driving on 95 when we heard a thud-type noise. We thought we had a flat tire, but then the vehicle would no longer accelerate. We were able to get off at the exit that was immediately upon us and safely pull off on the side of the road. We did not have any flat tires. The vehicle would still turn on and run (so we knew it wasn't the alternator), but it wouldn't accelerate. The ford dealership informed us it was the mextronics electronic portion of the shift mechanism and valve body in the transmission.
In 2014 we purchased a 2011 ford exp. Upon driving it, within the first week we noticed the vehicle would lung forward with no pressure applied to the accelerator or brake. It appears to happen when you first start up the vehicle. This happens when the vehicle is in drive or reverse.