2020 Ford Expedition problems
The 2020 Ford Expedition has 572 complaints on file with NHTSA. The largest share (46%) concerns drivetrain & axles. After that come engine (10%) and seat belts (7%).
At a glance
- Complaints
- 572 filed with NHTSA
- Most reported
- Drivetrain & axles 46% of complaints
- Crashes and fires
- 9 and 13
- Injuries and deaths
- 42 and 0
- Typical mileage
- 62,000 miles 133 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 22 |
| 20k to 40k miles | 12 |
| 40k to 60k miles | 22 |
| 60k to 80k miles | 26 |
| 80k to 100k miles | 30 |
| 100k to 120k miles | 17 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 133 complaints that report mileage, the typical (median) problem appeared at about 62,000 miles. For drivetrain & axles specifically, the median reported mileage is about 66,000 miles (53 complaints with mileage).
Safety-related details: 9 complaints mention a crash; 13 complaints mention a fire; 42 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 5th most-complained-about out of 29 model years of the Ford Expedition with enough data (457 complaints in that window). It is also covered by 18 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won’t be covered.
The contact owns a 2020 Ford Expedition. The contact stated that while driving in the rain at 50 MPH, a vehicle hydroplaned and crashed into both the contact's vehicle and another vehicle. The contact stated that air bags did not deploy , the seat belts did not lock and no warning lights appeared upon impact. The contact and her daughter both sustained a headache and other aches to their neck and shoulders. A police report was filed.
The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds, the vehicle started to decelerate independently. The contact stated the error system failure warning light was illuminated. The contact also started to hear an abnormal noise. The contact stated after a few seconds the failure independently stopped and he was able to continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown TBS to be completed.
The contact owns a 2020 Ford Expedition. The contact stated that there was an abnormal rattling sound while starting the vehicle. There was no warning light illuminated. Upon investigation, the contact linked the failure to the cam phasers. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 83,000.