2018 Ford Fusion problems
Owners have filed 582 complaints with NHTSA about the 2018 Ford Fusion. Engine is the most reported problem area, at 50% of complaints. After that come drivetrain & axles (18%) and fuel system (5%).
At a glance
- Complaints
- 582 filed with NHTSA
- Most reported
- Engine 50% of complaints
- Crashes and fires
- 11 and 1
- Injuries and deaths
- 8 and 0
- Typical mileage
- 89,000 miles 236 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 15 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 26 |
| 60k to 80k miles | 44 |
| 80k to 100k miles | 51 |
| 100k to 120k miles | 50 |
| 120k to 140k miles | 25 |
| 140k to 160k miles | 11 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 3 |
| 200k+ miles | 0 |
What the data shows
Among the 236 complaints that report mileage, the typical (median) problem appeared at about 89,000 miles. For engine specifically, the median reported mileage is about 97,000 miles (139 complaints with mileage).
Safety-related details: 11 complaints mention a crash; 1 complaint mentions a fire; 8 injuries reported. Its complaints are less severe on average than those of 90% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 9th most-complained-about out of 15 model years of the Ford Fusion with enough data (286 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was hit by a toyota highlander on hwy 12 ca while waiting for the light to turn green. The trucks appox. Speed 40 to 50 miles an hour,sprain neck,lower back sever pain reptured breast implant knocked front tooth implant out ..air bags did not come out car is totalled.I was at a dead stop. I was on hwy there was a sheriff right behind the guy who hit me he was on cell phone. My passenger pulled rear out enough to get it to my house so it was not towed. I went to emergence after I got home
The contact owned a 2018 Ford Fusion. The contact stated that while driving at 65 MPH, the front driver side seat belt did not buckle appropriately, another vehicle driving at an unknown speed moved to the left lane, then the other vehicle changed lanes again moving in front of the contact, and the other vehicle abruptly depressed on the brakes causing the contact to rear end him. The vehicle came to a stop and merged into the shoulder. The vehicle was damaged on the front driver's and passenger's side.
The contact owns a 2018 Ford Fusion. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to a certified mechanic who after 3 days diagnosed and determined there was coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact spoke with the dealer and was informed that the failure was a known issue; however, the VIN was not under recall.
The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering violently, hesitated, and failed to accelerate to approximately 35 MPH. The check engine warning light was flashing. The contact related the failure to the Customer Satisfaction Program: 21N12. The vehicle was towed to the local dealer, where it was diagnosed with coolant intrusion into the cylinders.