Vehicle Data Hub

2014 Ford Fusion problems

Owners have filed 1,775 complaints with NHTSA about the 2014 Ford Fusion. Steering is the most reported problem area, at 19% of complaints. After that come engine (13%) and drivetrain & axles (13%).

At a glance

Complaints
1,775 filed with NHTSA
Most reported
Steering 19% of complaints
Crashes and fires
71 and 11
Injuries and deaths
66 and 0
Typical mileage
74,000 miles 1,111 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2014 Ford Fusion Complaints by odometer reading in 20,000-mile steps. The median is about 74,000 miles. 0k to 20k miles: 130 complaints 20k to 40k miles: 126 complaints 40k to 60k miles: 149 complaints 60k to 80k miles: 205 complaints 80k to 100k miles: 194 complaints 100k to 120k miles: 132 complaints 120k to 140k miles: 80 complaints 140k to 160k miles: 52 complaints 160k to 180k miles: 18 complaints 180k to 200k miles: 8 complaints 200k+ miles: 17 complaints 040k80k120k160k200k miles Typical: 74,000 miles
Based on 1,111 complaints that include mileage. 36% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles130
20k to 40k miles126
40k to 60k miles149
60k to 80k miles205
80k to 100k miles194
100k to 120k miles132
120k to 140k miles80
140k to 160k miles52
160k to 180k miles18
180k to 200k miles8
200k+ miles17

What the data shows

Among the 1,111 complaints that report mileage, the typical (median) problem appeared at about 74,000 miles. For steering specifically, the median reported mileage is about 73,000 miles (225 complaints with mileage).

Safety-related details: 71 complaints mention a crash; 11 complaints mention a fire; 66 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 6th most-complained-about out of 15 model years of the Ford Fusion with enough data (946 complaints in that window). It is also covered by 19 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Takata recall the 2014 ford fusion se rental car I was driving on 1/14/2015 while driving southbound on hall street with cross street of grimblin road in st. Louis mo. I was struck by another driver traveling northbound who made a u-turn and when the air bag deployed and exploded causing shards of glass and other foreign matter to be embedded in multiple locations on the left side of my face, forehead, eye. Along with eyelid laceration that required stitches with glass still in my eye.

January 2015 CrashInjury

"takata recall" control module did not detect car that ran into me,when the airbags deployed it smashing glass deep into my eyelid and forehead that surgeons did not get all of the glass out of my face due to the airbag smashing it so deep into my face.in motion on the city streets

Reported at 1 miles, January 2015 CrashInjury

On multiple occasions, the engine would stall while driving and after a minute or two would surge forward. I have informed the ford dealer of this problem since january 2017.

Reported at 35,500 miles, January 2017

Pulling out of drive way after it was stationary over night. I got a "steer loss stop safely" message along with hill assist and traction control all failing at the same time. Safetly concern as I cannot turn the wheel luckily it happened at home not on the highway.

Reported at 50,000 miles, December 2017

Other model years of the Fusion

Best and worst years for the Ford Fusion