Vehicle Data Hub

2017 Mazda CX-5 problems

The 2017 Mazda CX-5 has 199 complaints on file with NHTSA. The largest share (22%) concerns electrical system. Next are engine (9%) and fuel system (8%).

At a glance

Complaints
199 filed with NHTSA
Most reported
Electrical system 22% of complaints
Crashes and fires
11 and 0
Injuries and deaths
5 and 0
Typical mileage
15,000 miles 74 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 22%
  • Engine 9%
  • Fuel system 8%
  • Brakes 8%
  • Wipers, windshield & visibility 7%
  • Body & structure 6%
  • Drivetrain & axles 6%
  • Cruise control 4%
  • Forward collision avoidance 3%
  • Lane departure 3%

When problems show up

Complaints by mileage, 2017 Mazda CX-5 Complaints by odometer reading in 20,000-mile steps. The median is about 15,000 miles. 0k to 20k miles: 42 complaints 20k to 40k miles: 11 complaints 40k to 60k miles: 10 complaints 60k to 80k miles: 6 complaints 80k to 100k miles: 5 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 15,000 miles
Based on 74 complaints that include mileage. 85% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles42
20k to 40k miles11
40k to 60k miles10
60k to 80k miles6
80k to 100k miles5
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 74 complaints that include odometer readings, half describe a problem before roughly 15,000 miles.

Safety-related details: 11 complaints mention a crash; 5 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 9th most-complained-about out of 14 model years of the Mazda CX-5 with enough data (117 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Blind spot monitoring system warning appears on dashboard of vehicle after driving for about 50-60 miles. This occurs only when I drive >50-60 miles in one trip without shutting off my vehicle. Speed does not matter. My sensors will not work until I turn off my car and turn it back on. This started as soon as I purchased my vehicle in July 2020. 1 previous owner (lease) before I purchased the vehicle. No prior accidents. Got the vehicle at ~30,000 miles.

January 2021 CrashInjury

I was driving at 60MPH on an open highway, no one in front, back or to the side of me when suddenly I heard an explosion sound and and the sunroof glass began to pour on my cousin, his wife and me. I pulled over to inspect the outside of the car. It was obvious by the way that the glass was blown outward that the glass exploded and was not "caused by a rock" (the dealer insisted it was caused from a pebble)

Reported at 12,400 miles, December 2018

The sunroof on my mazda cx-5 just shattered for no reason. Nothing hit it. It just shattered all of the sudden while I was driving on a highway.

Reported at 49,000 miles, November 2020

Other model years of the CX-5

Best and worst years for the Mazda CX-5