2019 Mazda CX-5 problems
The 2019 Mazda CX-5 has 368 complaints on file with NHTSA. The largest share (37%) concerns engine. Next are electrical system (12%) and drivetrain & axles (9%).
At a glance
- Complaints
- 368 filed with NHTSA
- Most reported
- Engine 37% of complaints
- Crashes and fires
- 11 and 4
- Injuries and deaths
- 9 and 0
- Typical mileage
- 17,000 miles 56 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 32 |
| 20k to 40k miles | 14 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 56 complaints that include odometer readings, half describe a problem before roughly 17,000 miles. For engine specifically, the median reported mileage is about 28,000 miles (16 complaints with mileage).
Safety-related details: 11 complaints mention a crash; 4 complaints mention a fire; 9 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 4th most-complained-about out of 14 model years of the Mazda CX-5 with enough data (256 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
We were at a stop light and we were rear ended by a Lexus SUV. We're assuming she was going 45mph + but we're not too sure yet. I couldn't figure out why myself, the drive of the car that was hit, had such a horrendous neck ache after being hit. I turned around & saw that my headrest had been completely ripped out of the seat itself, providing no support for my head and/or neck on impact. I can't find any information of if this is on purpose, as a safety feature, or if the headrest failed.
On monday, november 25, 2019, as I was approaching my home, I activated my garage door opener and the garage door opened as I pulled into my driveway. I stopped the car, a 2019 mazda cx-5, in the driveway, placed it in park, got out of my vehicle and entered the garage. While in the garage for approximately 2-3 minutes, I turned around to see my 2019 mazda cx-5 accelerating toward me. The car rolled until it hit the washing machine and dryer.
While driving on the highway with very light snow falling and less than an inch of wet on the road, the "front radar blocked" message appeared! Upon later research into the mazda owner's manual it indicates the following systems were not functioning: mazda radar cruise control (mrcc) mazda radar cruise control with stop & go function (mrcc with stop & go function) distance recognition support system (drss) smart brake support (sbs) apparently the location of the front radar is behind the emblem in the center of…
I was driving on the freeway about 65 miles per hour and the the car started to run rough and the dash lights went out. It felt like it wanted to stall so I kept my foot on the gas and brake and exited the freeway and drove the side streets home. The problem did not happen again so far.