2018 Mazda CX-5 problems
The 2018 Mazda CX-5 has 478 complaints on file with NHTSA. The largest share (38%) concerns engine. Next are drivetrain & axles (9%) and fuel system (8%).
At a glance
- Complaints
- 478 filed with NHTSA
- Most reported
- Engine 38% of complaints
- Crashes and fires
- 30 and 3
- Injuries and deaths
- 7 and 0
- Typical mileage
- 10,000 miles 122 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 80 |
| 20k to 40k miles | 20 |
| 40k to 60k miles | 9 |
| 60k to 80k miles | 4 |
| 80k to 100k miles | 5 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 122 complaints that include odometer readings, half describe a problem before roughly 10,000 miles. For engine specifically, the median reported mileage is about 28,000 miles (29 complaints with mileage).
Safety-related details: 30 complaints mention a crash; 3 complaints mention a fire; 7 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 3rd most-complained-about out of 14 model years of the Mazda CX-5 with enough data (279 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2018 mazda cx5. The contact stated that the brakes malfunctioned and the vehicle crashed into another parked vehicle. The front passenger side of the vehicle was damaged. The contact went to the chiropractor for treatment. A police report was filed. The vehicle was towed away to towing yard awaiting inspection from the insurance company. The dealer and the manufacturer had not been contacted yet. The vehicle had a NHTSA campaign number: 19v497000 (power train, engine).
My husband (driver) and I (front passenger) were in my 2018 Mazda CX-5 Touring and were stopped in traffic on the interstate due to construction. While completely stopped, we were rear-ended by a car traveling at 55-60+ miles per hour (the car did not brake at all before hitting us). Both of our seat backs failed upon impact and went all the way back, with the headrests flying out of both seats. Thankfully no passengers or pets were in the back seat when this happened, but this is a serious safety concern.
The contact owned a 2018 Mazda CX5. The contact stated that while his wife was driving at approximately 35 - 40 MPH, the power steering assist and brakes failed, causing the vehicle to crash into trees. None of the air bags deployed upon impact. All of the warning lights were illuminated. The contact's wife attempted to turn off the vehicle, but it would not turn off. The fire department had to disconnect the battery to turn off the vehicle. A police report was filed.
With less than 30,000 miles the mazda red soul paint began chipping. An issue mazda has known about and refuses to address.
Situation: driving uphill on hwy 120 on new priest road, big oak flat, ca, two lane mountain road. Slow car in front of me and a delivery truck tailgating. Slow car eventually moves aside in a turnout and I accelerate to open up space between myself and what I thought would be the truck but somehow the slow car returned to the driving lane ahead of the truck.