2023 Mazda CX-5 problems
The 2023 Mazda CX-5 has 97 complaints on file with NHTSA. The largest share (12%) concerns brakes. Next are engine (12%) and lighting (11%).
At a glance
- Complaints
- 97 filed with NHTSA
- Most reported
- Brakes 12% of complaints
- Crashes and fires
- 13 and 0
- Injuries and deaths
- 10 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 13 complaints mention a crash; 10 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 10th most-complained-about out of 14 model years of the Mazda CX-5 with enough data (97 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Airbags failed to deploy in a collision where the front end of the vehicle was crushed, and a driver wearing a seat belt hit the steering wheel with enough force to fracture their sternum and cause two cervical fractures as well.
Brand new 2023 Mazda CX-5 with 150 miles on it experienced unintended acceleration while braking. Pulled into a parking spot with my foot on the brakes but the car didn't stop & even accelerated over a sidewalk and into a building. I experienced a bruise from the seatbelt. Airbags did not deploy. Someone could have been killed if they had been on the sidewalk.
The contact owns a 2023 Mazda CX-5. The contact stated while the vehicle was parked, she entered the vehicle and noticed that the sunroof glass had exploded. The contact stated that she inspected the vehicle but could not determine the cause of the failure. The contact stated that the shade guard was closed at the time of the failure. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be serviced because a rock had probably struck the sunroof.
The contact owns a 2023 Mazda CX-5. The contact stated that while the temperature was 45 degrees or lower, the vehicle failed to start properly, and the engine failed to warm up properly. The coolant light was illuminated, and the engine temperature gauge failed to rise above COLD. The vehicle occasionally failed to start or while started and driving at various speeds, the vehicle stalled while and engine temperature failed to reach the normal operating temperature. The check engine light was illuminated.