2015 Mazda CX-5 problems
The 2015 Mazda CX-5 has 167 complaints on file with NHTSA. The largest share (16%) concerns body & structure. Next are drivetrain & axles (11%) and wipers, windshield & visibility (10%).
At a glance
- Complaints
- 167 filed with NHTSA
- Most reported
- Body & structure 16% of complaints
- Crashes and fires
- 20 and 0
- Injuries and deaths
- 9 and 0
- Typical mileage
- 28,000 miles 118 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 49 |
| 20k to 40k miles | 20 |
| 40k to 60k miles | 19 |
| 60k to 80k miles | 18 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 4 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 118 complaints that include odometer readings, half describe a problem before roughly 28,000 miles. For body & structure specifically, the median reported mileage is about 45,000 miles (10 complaints with mileage).
Safety-related details: 20 complaints mention a crash; 9 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2015 ranks 8th most-complained-about out of 14 model years of the Mazda CX-5 with enough data (133 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
During hard breaking (ABS engaged) at 30 MPH city traffic, followed by a front end crash, both seat belt retractors for the two front seat passengers failed, failing to keep the passengers secured in their seats the belts never locked and completely despooled. The driver was able to use the steering wheel to remain seated, however the passenger's head impacted and shattered the windshield. The passenger also had bad bruising from the final restraint of the belts after it despooled and stopped.
I was on my way home going down a windy back road going about 45 mph. there was a jeep in front of me and the mail truck was in front of them. the mail truck went to slow down and take a right onto a different road and as the jeep slowed down i applied my breaks and there was no response. this was not the first time this had happened in this vehicle but this time i panicked and i had to cut my wheel into the persons front yard to the right of us as i was continuously picking my foot up and slamming it down on the…
An interior panel (console cover) adjacent to gas pedal has come off while the car was on the road, once to my wife and once to me. It interfered with the driver's ability to lift the foot off of the gas pedal. I complained to the dealer that it appears that the panel was designed to have 3 spring clips to retain it, but the panel only had one. (my mazda cx5 has several clips on a similar part). The dealer simply snapped it back in place after the first occurrence.
The car accelerates to high rpm's without touching the gas pedal. As soon as car was started engine roared and could not be contained when in gear. When put in drive the car reached over 50 MPH without my foot touching gas pedal. When put in neutral the rpm's were revving excessive near the top of the dial. The only thing to get the engine to stop revving was to turn the car off. I had a hard time getting the car to stop. Problem happened both in the city and on the freeway.