2016 Mazda CX-5 problems
The 2016 Mazda CX-5 has 629 complaints on file with NHTSA. The largest share (26%) concerns lighting. Next are brakes (12%) and electrical system (11%).
At a glance
- Complaints
- 629 filed with NHTSA
- Most reported
- Lighting 26% of complaints
- Crashes and fires
- 52 and 16
- Injuries and deaths
- 27 and 0
- Typical mileage
- 30,000 miles 404 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 149 |
| 20k to 40k miles | 121 |
| 40k to 60k miles | 80 |
| 60k to 80k miles | 35 |
| 80k to 100k miles | 9 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 6 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 404 complaints that include odometer readings, half describe a problem before roughly 30,000 miles. For lighting specifically, the median reported mileage is about 40,000 miles (120 complaints with mileage).
Safety-related details: 52 complaints mention a crash; 16 complaints mention a fire; 27 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 1st most-complained-about out of 14 model years of the Mazda CX-5 with enough data (496 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The front passenger seat heating system caught fire and burned through the fabric and my dog's seat. The fumes made me and my dog nauseous.I had to swerve across the highway and stop on the shoulder to extinguish the seat fire/burn. The fuse was pulled for safety. The seat is in storage for inspection. Mazda will be contacted.
Parked my car. Open up drivers door , radio and dash lights came on. Standing on driveway now push button to turn off radio and dash. Everything came back on. Did it three times and on the third time vehicle started to roll backwards. Had to curly on the floor bard and door wide open. Vehicle gaining speed, engine off, look at gear shift saying it's in park still. I had to jump out of vehicle because I thought I was going to die. Neighbor came to help me out and called 911 who sent an ambulance and police.
The same story happened on my 2016 cx-5. I purchased my car on july 8th 2015. I only had 2000 miles on my vehicle when this happened. When at a stop light and I step on the gas to go, the car does not move and just revs very loudly. After a few seconds, the car accelerates and the car jerks pretty violently. This was very consistent on my way home from work. When I was driving up an incline, the car's timing seemed to be off as it needed to downshift but couldn't when it should have.
The problem is that this vehicle allows you to turn it off being still in "d" (without even shifting it to "p"). It doesn't warn you at all if you forget to shift to "p". It has happened to me that a couple of times I have turned off the vehicle, got off of it and vehicle remains in "d", without giving you any beep of warning. The other day, I stopped/parked my vehicle in a parking slot and turned it off and I forgot to shifted to "p".