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2000 Volkswagen Jetta problems

The 2000 Volkswagen Jetta has 633 complaints on file with NHTSA. The largest share (21%) concerns engine. After that come wipers, windshield & visibility (12%) and electrical system (11%).

At a glance

Complaints
633 filed with NHTSA
Most reported
Engine 21% of complaints
Crashes and fires
38 and 15
Injuries and deaths
47 and 2
Typical mileage
55,000 miles 256 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2000 Volkswagen Jetta Complaints by odometer reading in 20,000-mile steps. The median is about 55,000 miles. 0k to 20k miles: 21 complaints 20k to 40k miles: 55 complaints 40k to 60k miles: 60 complaints 60k to 80k miles: 32 complaints 80k to 100k miles: 29 complaints 100k to 120k miles: 27 complaints 120k to 140k miles: 16 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 3 complaints 180k to 200k miles: 3 complaints 200k+ miles: 7 complaints 040k80k120k160k200k miles Typical: 55,000 miles
Based on 256 complaints that include mileage. 53% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles21
20k to 40k miles55
40k to 60k miles60
60k to 80k miles32
80k to 100k miles29
100k to 120k miles27
120k to 140k miles16
140k to 160k miles3
160k to 180k miles3
180k to 200k miles3
200k+ miles7

What the data shows

Among the 256 complaints that report mileage, the typical (median) problem appeared at about 55,000 miles. For engine specifically, the median reported mileage is about 60,000 miles (59 complaints with mileage).

Safety-related details: 38 complaints mention a crash; 15 complaints mention a fire; 47 injuries reported; 2 deaths reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2000 ranks 8th most-complained-about out of 35 model years of the Volkswagen Jetta with enough data (468 complaints in that window). It is also covered by 4 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

My sister was killed in a fire caused by a 2000 volkswagen jetta. She fell asleep with the car on. The car caught on fire and she was killed. The investigated are saying it was a failure of the exhaust system.

Reported at 70,000 miles, February 2008 FireDeath

(1) very loud bang on the driver side door (2) front driver-side window fell directly into the door panel (3) small plastic clip has to be replaced, at the same time dealer tryes to change a whole power windows assembly for $500.

Reported at 30,000 miles, November 2004 Death

Consumer was traveling 30-35MPH a second party ran the light & damaged driver side of vehicle. Airbags didn't deploy, 4 people injured in accident, vehicle was totalled. *slc

September 2000 CrashInjury

Transmission failed. The dealer replaced the part. However, two weeks later the part failed again. The vehicle would not go into reverse. The transmission slipped and the vehicle had run into a pole at a gas station on the right front side. This problem remained the same. The engine light had come on along with the transmission problems.

Reported at 38,000 miles, April 2004

2000 VW jetta - same exact problem as with the 2000 VW golf fuel system. Car suddenly stopped running and wouldn't start. Car was leaking a significant amount of gas. I had already replaced the fuel pump last year (2004) and this time had to replace the entire fuel line. I was told it was a very dangerous situation by the dealer because it could've caused a fire or explosion. Dealer used new parts to replace fuel line.

Reported at 69,820 miles, May 2005

Other model years of the Jetta

Best and worst years for the Volkswagen Jetta