2021 Volkswagen Jetta problems
The 2021 Volkswagen Jetta has 105 complaints on file with NHTSA. The largest share (26%) concerns brakes. After that come electrical system (12%) and forward collision avoidance (10%).
At a glance
- Complaints
- 105 filed with NHTSA
- Most reported
- Brakes 26% of complaints
- Crashes and fires
- 6 and 0
- Injuries and deaths
- 3 and 3
- Typical mileage
- 9,000 miles 10 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 9 |
| 20k to 40k miles | 1 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 10 complaints that report mileage, the typical (median) problem appeared at about 9,000 miles.
Safety-related details: 6 complaints mention a crash; 3 injuries reported; 3 deaths reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 23rd most-complained-about out of 35 model years of the Volkswagen Jetta with enough data (105 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
While traveling at the posted speed limit and approaching a signalized intersection, I attempted to brake for stopped traffic ahead. The vehicle did not decelerate as expected, and the automatic emergency braking/forward collision mitigation system did not activate or provide any braking assistance. Additionally, no forward collision warning or audible/visual alert was provided prior to impact.
The contact owns a 2021 Volkswagen Jetta. The contact stated that while reversing at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.
The contact owns a 2021 Volkswagen Jetta. The contact stated while reversing, the brake pedal was depressed, and the contact heard a grinding sound coming from the rear brakes. No warning light was illuminated. The vehicle was taken to the dealer and a diagnostic test was performed. The dealer stated that the rear brakes were metal on metal and the front brakes were okay. The rear brake pads and rotors were replaced, and the vehicle was repaired.