Vehicle Data Hub

2016 Volkswagen Jetta problems

The 2016 Volkswagen Jetta has 250 complaints on file with NHTSA. The largest share (18%) concerns engine. After that come electrical system (14%) and fuel system (14%).

At a glance

Complaints
250 filed with NHTSA
Most reported
Engine 18% of complaints
Crashes and fires
33 and 8
Injuries and deaths
25 and 0
Typical mileage
39,000 miles 141 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2016 Volkswagen Jetta Complaints by odometer reading in 20,000-mile steps. The median is about 39,000 miles. 0k to 20k miles: 42 complaints 20k to 40k miles: 29 complaints 40k to 60k miles: 26 complaints 60k to 80k miles: 19 complaints 80k to 100k miles: 16 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 5 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 39,000 miles
Based on 141 complaints that include mileage. 69% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles42
20k to 40k miles29
40k to 60k miles26
60k to 80k miles19
80k to 100k miles16
100k to 120k miles0
120k to 140k miles5
140k to 160k miles2
160k to 180k miles2
180k to 200k miles0
200k+ miles0

What the data shows

Among the 141 complaints that report mileage, the typical (median) problem appeared at about 39,000 miles. For engine specifically, the median reported mileage is about 42,000 miles (24 complaints with mileage).

Safety-related details: 33 complaints mention a crash; 8 complaints mention a fire; 25 injuries reported. Its complaints are more severe on average than those of 80% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 18th most-complained-about out of 35 model years of the Volkswagen Jetta with enough data (177 complaints in that window). It is also covered by 4 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I tried to stop my car and the brake pedal went completely to the floor and did not stop at all. There were no warning lights on, I keep my brakes and car well maintained. My car hit the rear of another car because the brakes failed to engage when I pushed the pedal down. My car which is the vw jetta was totaled in the accident. My insurance company GEICO has the car sitting at copart and it should be able to be inspected.

March 2026 CrashInjury

The contact’s mother owns a 2016 Volkswagen Jetta. The contact stated that while the vehicle was parked outside, the contact’s mother was notified that the vehicle had caught fire. The contact stated that upon her mother and sister approaching the vehicle, they noticed that the front driver’s side door was on fire. The contact then stated that her sister used her hand in an attempt to pat the fire away. As a result, the contact’s sister sustained an injury to her right hand that required medical attention.

Reported at 151,217 miles, May 2023 FireInjury

My daughter was involved in a mva in which she slammed on her brakes and the brakes locked on her. She hit the rear of the other vehicle. She was going roughly 25-30 MPH. She was roughly 30-40 feet away from the other vehicle when the brakes were applied. Her airbags did not deploy which considering the amount of damage done to her car is roughly $6500. I researched both issues and it seems to be a common problem in the VW jetta.

Reported at 62,140 miles, October 2019 CrashInjury

The heated seat pad has begun burning a hole into driver side seat. If not careful, will burn skin while fabric is still over the pad. This is happening when the seat is turned on and is causing a burning smell in the vehicle.

Reported at 72,000 miles, January 2020 Injury

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