Vehicle Data Hub

2017 Volkswagen Jetta problems

The 2017 Volkswagen Jetta has 251 complaints on file with NHTSA. The largest share (17%) concerns fuel system. After that come engine (14%) and electrical system (13%).

At a glance

Complaints
251 filed with NHTSA
Most reported
Fuel system 17% of complaints
Crashes and fires
27 and 5
Injuries and deaths
11 and 1
Typical mileage
38,000 miles 146 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2017 Volkswagen Jetta Complaints by odometer reading in 20,000-mile steps. The median is about 38,000 miles. 0k to 20k miles: 43 complaints 20k to 40k miles: 37 complaints 40k to 60k miles: 22 complaints 60k to 80k miles: 26 complaints 80k to 100k miles: 11 complaints 100k to 120k miles: 3 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 38,000 miles
Based on 146 complaints that include mileage. 70% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles43
20k to 40k miles37
40k to 60k miles22
60k to 80k miles26
80k to 100k miles11
100k to 120k miles3
120k to 140k miles0
140k to 160k miles2
160k to 180k miles2
180k to 200k miles0
200k+ miles0

What the data shows

Among the 146 complaints that report mileage, the typical (median) problem appeared at about 38,000 miles. For fuel system specifically, the median reported mileage is about 59,000 miles (23 complaints with mileage).

Safety-related details: 27 complaints mention a crash; 5 complaints mention a fire; 11 injuries reported; 1 death reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 19th most-complained-about out of 35 model years of the Volkswagen Jetta with enough data (174 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owned a 2017 volkswagen jetta. The contact stated while driving at 60 MPH and the vehicle went out of control. The contact lost control of the steering wheel and the vehicle slide across the street and hit a tree and a pole. The contact had minor injuries but a passanger died in the crash. A police arrived at the the crash sceen and the contact did not recieve notice if a police report was filed.

Reported at 26,000 miles, September 2020 CrashDeath

Tl* the contact owns a 2017 volkswagen jetta. The contact stated that the vehicle wheels seized which resulted in the vehicle hitting the side walk while being operated approximately 20 MPH. The failure occurred without warning. The vehicle was towed to a salvage yard and the vehicle was deemed operable. A police report was filed. The vehicle was towed to mikes auto body where they were informed of NHTSA campaign number: 17v070000 (engine and engine). The dealer was not contacted for the vehicle to be diagnosed.

Reported at 5,000 miles, November 2017 CrashInjury

Vehicle was purchased with check engine light on, returned to dealership and was told it was the gas cap. The vehicle was stalling after that. Vehicle stalled while driving on parkway, all of the dash lights came on and the ability to brake and steer was gone causing an accident. Airbags did not deploy on the front end collision. Vehicle had 1100 miles on it

Reported at 1,100 miles, January 2018 CrashInjury

Tl* the contact owns a 2017 volkswagen jetta. The contact received a recall notice for NHTSA campaign number: 19v615000 (electrical system, steering). While driving 35 MPH, the brake pedal became difficult to depress and failed to stop the vehicle. As a result, the contact crashed into another vehicle. There were no injures and a police report was filed. The air bags deployed. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired.

Reported at 25,000 miles, September 2019 Crash

Volkswagen does not offer an override for the tracrion control on the 2017 jetta 's' model, due to this I have become stuck multiple times in snowy conditions, which could lead to a collision

Reported at 33,000 miles, December 2017

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