2013 Volkswagen Jetta problems
The 2013 Volkswagen Jetta has 742 complaints on file with NHTSA. The largest share (20%) concerns electrical system. After that come drivetrain & axles (19%) and engine (16%).
At a glance
- Complaints
- 742 filed with NHTSA
- Most reported
- Electrical system 20% of complaints
- Crashes and fires
- 24 and 4
- Injuries and deaths
- 18 and 0
- Typical mileage
- 55,000 miles 482 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 82 |
| 20k to 40k miles | 80 |
| 40k to 60k miles | 92 |
| 60k to 80k miles | 103 |
| 80k to 100k miles | 49 |
| 100k to 120k miles | 38 |
| 120k to 140k miles | 18 |
| 140k to 160k miles | 10 |
| 160k to 180k miles | 7 |
| 180k to 200k miles | 3 |
| 200k+ miles | 0 |
What the data shows
Among the 482 complaints that report mileage, the typical (median) problem appeared at about 55,000 miles. For electrical system specifically, the median reported mileage is about 54,000 miles (106 complaints with mileage).
Safety-related details: 24 complaints mention a crash; 4 complaints mention a fire; 18 injuries reported. Its complaints are less severe on average than those of 81% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 10th most-complained-about out of 35 model years of the Volkswagen Jetta with enough data (402 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2013 Volkswagen Jetta. The contact stated while making a left turn at 5 MPH, a motorcycle crashed into the passenger’s side of the vehicle at a high rate of speed. The driver’s side air bags did not deploy; however, the passenger side side-curtain air bags deployed and then deflated. The passenger sustained neck injuries and was taken by ambulance to seek medical attention. The motorcycle rider died on the scene.
I was stopped at a solid red traffic light and when I got the green light to proceed straight across the intersection I began to accelerate. Halfway through the intersection another vehicle (vehicle #2) crossed my path of travel on the right hand passenger side and vehicle #2 driver's side crashed into my front end. My vehicle was spun around counter clockwise due to the impact of vehicle #2. As a result of this crash my vehicle sustained heavy front end damage and pieces and parts were strewn all over the road.
I was trying to merge onto highway traffic and when I pushed on the accelerator the car was unresponsive. It created an unsafe situation where I had to slam on the brakes and let the traffic pass by, then put the car in manual shift so that I could accelerate enough to merge with traffic. The inability to control the speed of the vehicle due to no response from the engine happens usually around speeds of 40 miles an hour.
Tl* the contact owns a 2013 volkswagen jetta. The contact received notification of NHTSA campaign number: 19v866000 (power train) however, the part to do the recall repair was unavailable. The contact stated while driving 25 MPH, the vehicle decelerated independently. There was no warning light illuminated. The contact restarted the vehicle and drove to her residence.