2020 Volkswagen Jetta problems
The 2020 Volkswagen Jetta has 83 complaints on file with NHTSA. The largest share (20%) concerns electrical system. After that come engine (14%) and brakes (8%).
At a glance
- Complaints
- 83 filed with NHTSA
- Most reported
- Electrical system 21% of complaints
- Crashes and fires
- 2 and 0
- Injuries and deaths
- 2 and 0
- Typical mileage
- 6,000 miles 27 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 22 |
| 20k to 40k miles | 1 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 27 complaints that report mileage, the typical (median) problem appeared at about 6,000 miles.
Safety-related details: 2 complaints mention a crash; 2 injuries reported. Its complaints are less severe on average than those of 85% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 25th most-complained-about out of 35 model years of the Volkswagen Jetta with enough data (74 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2020 Volkswagen Jetta. The contact stated while driving 65 MPH, the panoramic sunroof shattered without impact. The contact stated that he was cut by shards of falling glass from the sunroof. The contact stated that no medical attention was sought. The contact pulled over and inspected the vehicle but found no cause or evidence that an object had struck the sunroof glass to cause the failure. The contact was able to drive to the residence with no additional issues.
My car rolled into a wall on the other side of a parking lot while I was inside the opposite building. There is no alert/indicator/notification that the e-brake is engaged. There are alerts for the seat belt, air bag, truck/door opened, low gas, lights, etc. There is even a notification on the screen to remind me to grab my phone after I turn off the car and open the door.
The hill hold assist did not disengaged quickly when stopped on an incline, burning the clutch to get the vehicle to move forward. This caused smoking from the hood of the car and we were then forced to pull to the side of a very congested highway and wait for the smoking to stop and give the clutch a break. This has now caused premature clutch wear.
As I was driving home late last night from work on a city street , my car suddenly would not accelerate in speed while in motion but you can hear the car accelerate when I was pushing on the gas. It felt as if the car has turned off because then my steering wheel got hard was hard to move while in motion. Cause of problems is unknown but may not be safe to drive if it continues