2018 Volkswagen Jetta problems
The 2018 Volkswagen Jetta has 39 complaints on file with NHTSA. The largest share (23%) concerns fuel system. After that come air bags (15%) and drivetrain & axles (13%).
At a glance
- Complaints
- 39 filed with NHTSA
- Most reported
- Fuel system 23% of complaints
- Crashes and fires
- 2 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 32,000 miles 10 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 2 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 10 complaints that report mileage, the typical (median) problem appeared at about 32,000 miles.
Safety-related details: 2 complaints mention a crash. Its complaints are less severe on average than those of 88% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 31st most-complained-about out of 35 model years of the Volkswagen Jetta with enough data (18 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2018 volkswagen jetta. The contact stated while driving 55MPH. The contact depressed on the brake pedal and the pedal was not functioning, the contact struck a guardrail and the vehicle come to a stop. The contact stated that no one was injured and no one seeked medical attention. Contact stated that the airbags deployed but did not deflate afterwards; when inspecting the side airbags on front driver and passenger side contact stated that the airbags had "rips" on the top and bottom.
Sometimes I leave my cell phone on the passenger seat and the warning bell chimes. If I remove my cell phone from the passenger seat, the warning stops or if I do lock the seatbelt, it will also stop the warning. It seems like the part that checks if a passenger is sitting in the seat is malfunctioning. This does not happen every time but I have noticed it three times so far, mostly in colder weather.
After reversing and then stopping and shifting from reverse to drive the transmission pops in to gear. Also vehicle radio turns on and off at random times having to restart while in motion.
At about 40,000 miles- car would not move in drive position. Dash code: ESC. Luckily, 2018 jetta still under warranty and the transmission was replaced under warranty