2004 Nissan Murano problems
NHTSA has received 850 complaints about the 2004 Nissan Murano, and 16% of them involve wipers, windshield & visibility. After that come electrical system (14%) and drivetrain & axles (11%).
At a glance
- Complaints
- 850 filed with NHTSA
- Most reported
- Wipers, windshield & visibility 16% of complaints
- Crashes and fires
- 24 and 8
- Injuries and deaths
- 36 and 0
- Typical mileage
- 75,000 miles 705 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 84 |
| 20k to 40k miles | 67 |
| 40k to 60k miles | 89 |
| 60k to 80k miles | 133 |
| 80k to 100k miles | 103 |
| 100k to 120k miles | 75 |
| 120k to 140k miles | 57 |
| 140k to 160k miles | 49 |
| 160k to 180k miles | 24 |
| 180k to 200k miles | 10 |
| 200k+ miles | 14 |
What the data shows
Among the 705 complaints that report mileage, the typical (median) problem appeared at about 75,000 miles. For wipers, windshield & visibility specifically, the median reported mileage is about 60,000 miles (108 complaints with mileage).
Safety-related details: 24 complaints mention a crash; 8 complaints mention a fire; 36 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 4th most-complained-about out of 18 model years of the Nissan Murano with enough data (373 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Dt*: the contact stated while driving 40 to 45 MPH on a gravel road down a steep decline, brakes were applied and control of the vehicle was lost causing the vehicle to roll several times. The vehicle landed on the passenger side and the air bags did not deploy. Seat belts were in use however a thoracic disc fracture and a sever cut above the eye were sustained by the occupants. A police report was filed at the scene. The vehicle was towed to an the dealer where it was deemed totaled.
Tl* the contact owns a 2004 nissan murano. While driving 5 MPH in the parking garage, the vehicle accelerated uncontrollably when the accelerator pedal was tapped. The contract attempted to apply the brakes, but it had little effect. The vehicle crashed into a wall. The driver and passenger side air bags deployed. The contact and his wife sustained fractured ribs and spine injuries that required medical attention. A police report was filed. The vehicle was towed to a dealer, but was not diagnosed or repaired.
Two transfer case failures leaving the car stopped in traffic. Needed to be towed to dealer. Date listed is for last failure only. Dealer replaced the transfer case under warranty the first time. Second time required $4000 payment. No explanation as to the cause of the failure provided by dealer.
Tl* the contact owns a 2004 nissan murano. When the accelerator pedal was depressed, the vehicle hesitated to respond. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000. The VIN was not available.