2012 Nissan Murano problems
NHTSA has received 169 complaints about the 2012 Nissan Murano, and 18% of them involve drivetrain & axles. After that come air bags (15%) and wipers, windshield & visibility (12%).
At a glance
- Complaints
- 169 filed with NHTSA
- Most reported
- Drivetrain & axles 18% of complaints
- Crashes and fires
- 5 and 1
- Injuries and deaths
- 6 and 0
- Typical mileage
- 62,000 miles 119 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 22 |
| 20k to 40k miles | 14 |
| 40k to 60k miles | 20 |
| 60k to 80k miles | 19 |
| 80k to 100k miles | 17 |
| 100k to 120k miles | 18 |
| 120k to 140k miles | 8 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 119 complaints that report mileage, the typical (median) problem appeared at about 62,000 miles. For drivetrain & axles specifically, the median reported mileage is about 75,000 miles (27 complaints with mileage).
Safety-related details: 5 complaints mention a crash; 1 complaint mentions a fire; 6 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 12th most-complained-about out of 18 model years of the Nissan Murano with enough data (68 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2012 nissan murano. While driving at an unknown speed and attempting to engage the brakes, the brake pedal sank to the floor and failed to stop the vehicle. The vehicle was taken to the dealer. The technician stated that the vehicle was working up to specifications. The second time the failure recurred, another vehicle crashed into the passenger side of the contact's vehicle. The driver side air bag failed to deploy. The contact sustained fractures to the ribs and ankle.
Tl* the contact owns a 2012 nissan murano. The contact stated that he had attempted to enter the vehicle and a sharp edge punctured his head near the top right portion of the front driver's side door. The vehicle was taken to an authorized dealer who was not able to diagnose the failure. The manufacturer was notified of the failure. The approximate failure mileage was 8,700.
Tl* the contact owns a 2012 nissan murano. While driving approximately 15 MPH and turning into a parking lot, the vehicle accelerated forward and the oil consumption indicator illuminated. The contact crashed into the vehicle in front of her. The front bumper was damage on both vehicles. No police report was filed and there were no injuries reported. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000.
While driving in my neighborhood, having just backed out of my driveway, the sunroof of my 2012 nissan murano spontaneously shattered. I keep my car inside a garage and has never been in any major accidents. Per my auto manual, I called nissan consumer affairs after the incident and was told to take my car into the dealership. The service person stated it was the 2nd call that morning related to the exact same problem. After researching online I found many others had experienced the same problem.