2011 Nissan Murano problems
NHTSA has received 190 complaints about the 2011 Nissan Murano, and 21% of them involve brakes. After that come drivetrain & axles (19%) and wipers, windshield & visibility (8%).
At a glance
- Complaints
- 190 filed with NHTSA
- Most reported
- Brakes 21% of complaints
- Crashes and fires
- 11 and 0
- Injuries and deaths
- 2 and 1
- Typical mileage
- 84,000 miles 130 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 13 |
| 40k to 60k miles | 15 |
| 60k to 80k miles | 28 |
| 80k to 100k miles | 26 |
| 100k to 120k miles | 18 |
| 120k to 140k miles | 18 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Among the 130 complaints that report mileage, the typical (median) problem appeared at about 84,000 miles. For brakes specifically, the median reported mileage is about 86,000 miles (32 complaints with mileage).
Safety-related details: 11 complaints mention a crash; 2 injuries reported; 1 death reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 16th most-complained-about out of 18 model years of the Nissan Murano with enough data (49 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
2011 nissan. Consumer states that the airbags did not deploy during vehicle accident . Air bag system components ( the curtain/ head air bags and the seat belt pretensioners) were also replaced. Updated 10/3/18 consumer stated car was brought new only had 7,000 miles. Air bag did not deploy and consumer's husband went into the front window crushed his forhead his brain bleeding. He also broke his hip and smashed his knee. He was unconcious and died 2 years later. Repair was over $16,000.
On friday april 27, 2012 I was in albuquerque proceeding east in the passing lane of central avenue se, going 20 MPH. A black camero, proceeding north on jefferson st ne, ran a stop sign, sped into the intersection and collided with the front of my 2011 nissan murano. When this happened not one airbag deployed I suffered injuries and am going in for back surgery tomorrow. The murano frame was bent and the car totaled.
While exiting a parking space at a low speed (less than 10 MPH) the car unexpectedly accelerated to full throttle. Braking would not hold it and my car ran into another vehicle after traveling 5-15 yards, pushing it up on a sidewalk before stopping. Both cars total loss due to bent frame/rails. My front end demolished and radiator pushed into engine but no airbags deployed. After the incident it was discovered that my accelerator pedal had snapped off.
I was exiting the highway when a car abruptly pulled in front of me and I had step on the brakes with great force to stop in time without crashing. Immediately afterwards when I had to use the brakes again at a red light, I had to push down the brake pedal almost all the way down to the floor to stop the car. The brakes felt spongey and provided almost no resistance to my foot as I pressed down. The issue persisted for a few days before I took it to a local mechanic.
Over the last year, for some reason the brakes pedal will go almost all the way to the floor when attempting to stop the vehicle. This happens from time to time and will cease after a few hours or a day or so and the brakes will return to operating normally. We have had the car (SUV) checked and inspected multiple times, and each time the mechanics cannot find anything wrong. I have read of other owners of the same make and year vehicle who have the same problem and have not been able to resolve it.