2017 Nissan Murano problems
NHTSA has received 155 complaints about the 2017 Nissan Murano, and 11% of them involve electrical system. After that come cruise control (10%) and drivetrain & axles (9%).
At a glance
- Complaints
- 155 filed with NHTSA
- Most reported
- Electrical system 11% of complaints
- Crashes and fires
- 14 and 4
- Injuries and deaths
- 20 and 0
- Typical mileage
- 29,000 miles 96 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 43 |
| 20k to 40k miles | 24 |
| 40k to 60k miles | 15 |
| 60k to 80k miles | 8 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Among the 96 complaints that report mileage, the typical (median) problem appeared at about 29,000 miles. For electrical system specifically, the median reported mileage is about 37,000 miles (12 complaints with mileage).
Safety-related details: 14 complaints mention a crash; 4 complaints mention a fire; 20 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 9th most-complained-about out of 18 model years of the Nissan Murano with enough data (117 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2017 nissan murano. While driving 35 MPH, the brake pedal was depressed and the vehicle did not stop. The brakes had completely failed. As a result, the contact rear ended another vehicle. None of the air bags deployed. A police report was filed. The vehicle was towed. The contact sustained injuries to the neck and head. The driver of the other vehicle suffered unknown injuries. Medical attention was required. The contact was provided with insurance claim number: 258-472-1s236.
The contact owns a 2017 Nissan Murano. The contact stated that while driving at 30 MPH, while the brake pedal was depressed, it floored, and the vehicle failed to stop. Additionally, another vehicle hit the contact's vehicle on the driver's side; however, the air bags failed to deploy. The contact and her son were injured and received medical attention. A police report was not filed. The vehicle was towed to a repair center.
When making sharp turn (left or right) into fast moving traffic and driving straight after the turn, while pushing accelerator pedal hard, the RPM will go up high but the speed will not (it will increase very slowly). The RPM would stay high (5000 to 6000) there will be lots of noise from the drive train but nothing will happen to lower the RPM. In order to make the CVT work properly after that, the accelerator pedal has to be fully released and the RPM will have to go down.
The cruise control system fails - it is turns off automatically. The error message on the dashboard display say's the front radar system stopped working. This happens arbitrarily and without prior warning regardless of day or night or weather conditions. The system will be operable again in 10 or 15 minutes. My car is still under warranty. I reported the problem to nissan. They said it is a known problem and they are researching the cause. However nissan didn't alert me to the problem.