2020 Nissan Murano problems
NHTSA has received 64 complaints about the 2020 Nissan Murano, and 28% of them involve forward collision avoidance. After that come suspension (12%) and steering (8%).
At a glance
- Complaints
- 64 filed with NHTSA
- Most reported
- Forward collision avoidance 28% of complaints
- Crashes and fires
- 2 and 0
- Injuries and deaths
- 5 and 0
- Typical mileage
- 8,000 miles 17 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 13 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Among the 17 complaints that report mileage, the typical (median) problem appeared at about 8,000 miles.
Safety-related details: 2 complaints mention a crash; 5 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 15th most-complained-about out of 18 model years of the Nissan Murano with enough data (54 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed. We hit and pushed the car parked in front of us, hopped up onto the sidewalk, knocked down a street light, and moved a huge concrete planter. The airbags over the windshield and under the dashboard deployed. The bags under the dash exploded with such force that they injured my husband's legs, and he has been seeing a wound doctor for the past five weeks.
I've only had the car 3 months and an error code for the forward collision worning light is on. The dealership said it should go off. It never did. It is malfunctioning and it automatically and without notice applied the emergency brake system when it's not needed. It gave me sort of whiplash. It does this often out of no where. This could cause a severe accident.
Upon initial state safety inspection for brand new car, nissan service reported metal shavings were found in oil pan and oil was shiny. Check engine light and oil light were not on when car was presented for inspection, and would not go off. Servicer reported that the long block engine was replaced (did not obtain consent or inform me of what the defect was) and work summary stated problem with oil pump.