2018 Nissan Murano problems
NHTSA has received 172 complaints about the 2018 Nissan Murano, and 15% of them involve brakes. After that come forward collision avoidance (15%) and cruise control (13%).
At a glance
- Complaints
- 172 filed with NHTSA
- Most reported
- Brakes 15% of complaints
- Crashes and fires
- 5 and 10
- Injuries and deaths
- 3 and 0
- Typical mileage
- 17,000 miles 99 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 57 |
| 20k to 40k miles | 31 |
| 40k to 60k miles | 9 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 99 complaints that report mileage, the typical (median) problem appeared at about 17,000 miles. For brakes specifically, the median reported mileage is about 24,000 miles (17 complaints with mileage).
Safety-related details: 5 complaints mention a crash; 10 complaints mention a fire; 3 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 8th most-complained-about out of 18 model years of the Nissan Murano with enough data (137 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2018 nissan murano. The contact stated that while his wife was driving approximately 50 MPH, when attempting to press the brake pedal in order to stop for an oncoming turning vehicle when the brakes failed. The contact stated that they ended up crashing into the turning vehicle causing the vehicle to bounce off of the other vehicle and hit a nearby guardrail. The airbags did deploy and smoke emitted from them. The police were contacted. A police report was filed.
I rented this vehicle from enterprise and while driving on old country road in westbury, new york, all of a sudden smoke filled the car and my foot felt really hot like it was on fire. This occurred suddenly without any warnings, causing me to lose visibility and crash into another vehicle and ultimately a tree. I lost consciousness.
Car brakes hard all the sudden, almost cause me a accident, I clean the sensor thinking it qas dirt is doing the same thing. Also when that happens the center screen goes off I lose the radio. I have to turn off the car and on again.
While driving my 2018 nissan murano, all of a sudden my vehicle began to de-accelerate and lost it's ability to accelerate. I immediately attempted to pull onto the median of the highway and realized that my brakes were malfunctunctioning, but by then my vehicle was at such a low speed that the brakes were able to stop my vehicle when the peddle was depressed all the way to the floorboard. Three warning lights were indicated on my warning screen and my RPM indicator was bouncing up and down.