Vehicle Data Hub

1997 Chevrolet Silverado 3500 problems

NHTSA has received 78 complaints about the 1997 Chevrolet Silverado 3500, and 38% of them involve brakes. After that come fuel system (9%) and tires (9%).

At a glance

Complaints
78 filed with NHTSA
Most reported
Brakes 39% of complaints
Crashes and fires
6 and 1
Injuries and deaths
0 and 0
Typical mileage
50,000 miles 13 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Brakes 38%
  • Fuel system 9%
  • Tires 9%
  • Engine 8%
  • Steering 8%
  • Wipers, windshield & visibility 8%
  • Drivetrain & axles 5%
  • Electrical system 4%
  • Suspension 3%
  • Transmission 3%

When problems show up

Complaints by mileage, 1997 Chevrolet Silverado 3500 Complaints by odometer reading in 20,000-mile steps. The median is about 50,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 2 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 50,000 miles
Based on 13 complaints that include mileage. 62% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles3
40k to 60k miles3
60k to 80k miles2
80k to 100k miles1
100k to 120k miles0
120k to 140k miles0
140k to 160k miles1
160k to 180k miles0
180k to 200k miles0
200k+ miles1

What the data shows

Among the 13 complaints that report mileage, the typical (median) problem appeared at about 50,000 miles.

Safety-related details: 6 complaints mention a crash; 1 complaint mentions a fire.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1997 ranks 6th most-complained-about out of 23 model years of the Chevrolet Silverado 3500 with enough data (52 complaints in that window).

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

While driving the vehicle stalled unexpectedly which caused an accident. Cause unknown. Dealer cannot determine problem. Please provide details.

November 1997 Crash

When stepping on the brake pedal to stop, brakes failed twice, once resulting in a collision. The brake pedal felt soft and went to the floor. Also, brake fluid leaked out of the truck. Has had the brakes repaired twice.

March 1997 Crash

While driving the vehicle at 25 MPH and upon applying force to the brake pedal to make a normal stop, the pedal traveled to the floorboard, causing extended stopping distance which resulted in a collision. Consumer has contacted the dealer, dealer unable to determine the cause of the problem.

September 1997 Crash

Consumer called complaining about the gas tank. Vehicle only has 84000 miles. Fuel tank split between two to three inches in between the tank. Manufacturer was contacted, and stated that there was a recall on 1998 model, but consumer never received a recall letter, and manufacturer will not reimburse the money.dealer was not contacted, vehicle was repaired at an independent shop.

Reported at 83,000 miles, July 2003

When trying to stop vehicle by applying the brakes brake pedal went all the way to the floor, resulting in brake failure. Also, power steering failed when trying to turn left. Independent mechanic replaced the power steering pump, and made some repairs to the braking system. However, brakes still operated poorly.

Reported at 50,000 miles

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