2021 Chevrolet Silverado 3500 problems
NHTSA has received 58 complaints about the 2021 Chevrolet Silverado 3500, and 22% of them involve electrical system. After that come drivetrain & axles (12%) and latches & locks (10%).
At a glance
- Complaints
- 58 filed with NHTSA
- Most reported
- Electrical system 22% of complaints
- Crashes and fires
- 1 and 1
- Injuries and deaths
- 0 and 0
- Typical mileage
- 25,000 miles 16 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 8 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 16 complaints that report mileage, the typical (median) problem appeared at about 25,000 miles.
Safety-related details: 1 complaint mentions a crash; 1 complaint mentions a fire. Its complaints are less severe on average than those of 89% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 4th most-complained-about out of 23 model years of the Chevrolet Silverado 3500 with enough data (58 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while driving at approximately 45 MPH, he noticed smoke coming from the rear of the vehicle. The contact mentioned that the smoke would become more aggressive as the accelerator or brake pedal was depressed. The vehicle caught on fire however the origin was unknown. The contact and his family exited the vehicle safely and discovered unknown fluid emitting from the rear of the vehicle.
The tailgate opened and closes on its own while trailering causing sever binds and damage to the trailer and allowing loads to become unsecured. There is a recall already from GM on this issue, but for some reason our VIN is not included. This is a well documented issue. We have video of this occurrence if necessary. The dealer said it’s water in the tailgate switch.
I got my truck in may and after two months the battery went completely dead without warning so had dealership tow it to service kept two weeks said it was battery. Now same thing happened again. Called roadside assistance from phone because on star wouldn't even work. They come out and jumped it. The jump started truck but now parking break won't release and I have a service light issue,, still waiting for chevy to open to have it towed again. Is anyone else dealing with problems?
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while the doors were unlocked, and the vehicle was idling or in motion; the rear tailgate independently opened and closed with an unknown warning light illuminated. The contact manually closed the tailgate and locked the doors to prevent the failure from reoccurring. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES).
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that the tailgate occasionally opened and closed unintendedly. The failure had occurred several times. The dealer was contacted and notified of the failure. The vehicle was not diagnosed or repaired; however, an appointment was scheduled. The contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 74,040.