2004 Chevrolet Silverado 3500 problems
NHTSA has received 46 complaints about the 2004 Chevrolet Silverado 3500, and 46% of them involve brakes. After that come fuel system (15%) and engine (13%).
At a glance
- Complaints
- 46 filed with NHTSA
- Most reported
- Brakes 46% of complaints
- Crashes and fires
- 6 and 0
- Injuries and deaths
- 3 and 0
- Typical mileage
- 52,000 miles 40 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 4 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 10 |
| 60k to 80k miles | 8 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Among the 40 complaints that report mileage, the typical (median) problem appeared at about 52,000 miles. For brakes specifically, the median reported mileage is about 68,000 miles (21 complaints with mileage).
Safety-related details: 6 complaints mention a crash; 3 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 16th most-complained-about out of 23 model years of the Chevrolet Silverado 3500 with enough data (23 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
2004 chevrolet silverado 3500. Attorney writes on behalf of clients in regards to negligent driver collision *tgw the attorney stated the driver of a tractor trailer, drove off the emergency lane into his clients lane of travel resulting in a very severe collision, because his client was unable to avoid running into the rear of his tractor trailer.
Tl*the contact owns a 2004 chevrolet silverado 3500. When there is half of a tank of fuel in the vehicle, it automatically shuts off. Additionally, the brake pedal extended to the floor when it was depressed, which caused a crash. A police report was filed. General motors stated that nothing could be done. The speed was unknown. The failure mileage was 15,000 and current mileage was 24,750.
While driving my chevy silverado 3500 dually at approximately 50 MPH, I had so make a sudden emergency stop. My brake pedal went to the floor with virtually no stopping power for the vehicle. I swerved out of the way to avoid an accident and was very lucky. The truck went directly to the repair shop which has informed me that the brake lines are rusted through and all need to be changed. I called the chevy support number to report this problem and ask about a recall.
Tl* the contact owns a 2004 chevrolet silverado 3500. The contact stated that the rocker panels located under the doors on both the driver and passenger side of the vehicle were rusted and corroded. The vehicle was taken to the dealer who did not repair the vehicle. The contact indicated that the steel inside the rocker panel was not painted and contributed to the rusting. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not availiable.