Vehicle Data Hub

2012 Chevrolet Silverado 3500 problems

NHTSA has received 31 complaints about the 2012 Chevrolet Silverado 3500, and 19% of them involve fuel system. After that come tires (19%) and air bags (13%).

At a glance

Complaints
31 filed with NHTSA
Most reported
Fuel system 19% of complaints
Crashes and fires
1 and 0
Injuries and deaths
0 and 1
Typical mileage
51,000 miles 21 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Fuel system 19%
  • Tires 19%
  • Air bags 13%
  • Engine 13%
  • Steering 10%
  • Electrical system 6%
  • Brakes 3%
  • Drivetrain & axles 3%
  • Stability control 3%
  • Body & structure 3%

When problems show up

Complaints by mileage, 2012 Chevrolet Silverado 3500 Complaints by odometer reading in 20,000-mile steps. The median is about 51,000 miles. 0k to 20k miles: 1 complaints 20k to 40k miles: 8 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 2 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 5 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 51,000 miles
Based on 21 complaints that include mileage. 57% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles1
20k to 40k miles8
40k to 60k miles3
60k to 80k miles2
80k to 100k miles0
100k to 120k miles5
120k to 140k miles0
140k to 160k miles0
160k to 180k miles1
180k to 200k miles1
200k+ miles0

What the data shows

Among the 21 complaints that report mileage, the typical (median) problem appeared at about 51,000 miles.

Safety-related details: 1 complaint mentions a crash; 1 death reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 21st most-complained-about out of 23 model years of the Chevrolet Silverado 3500 with enough data (18 complaints in that window). It is also covered by 4 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owned a 2012 chevrolet silverado 3500. While driving approximately 80 MPH, the driver lost control of the vehicle and crashed into a guardrail. As a result, the vehicle rolled over several times before colliding into a tree. The vehicle was destroyed and towed from the scene. The air bags did not deploy and the driver was fatally injured. A police report was filed. The vehicle was examined by an independent firm who determined that the air bag switch was faulty. The dealer was not contacted.

Reported at 100,000 miles, March 2019 CrashDeath

Tl* the contact owns a 2012 chevrolet silverado 3500. The contact stated that when the heater was activated, the exhaust fumes would enter the cabin of the vehicle. The vehicle was taken to the dealer for inspection where they advised that the down tube failed and needed to be replaced. The vehicle was not repaired and the odor was still present in the vehicle. The manufacturer was not notified. The failure mileage was 20,000.

Reported at 20,000 miles, October 2012

Vehicle tires manufacture date 2811, on 01-05-12 found to be dry rotted, defective. Vehicle is a 2012 truck with 26000 miles. Chevrolet dealer is offering replacement at a cost to the owner of $1220.00. Tires are potentially dangerous and should be replaced free of charge since they were defective at time of installation at the factory. This price is nearly $500 more than the michelin dealer is offering as a prorated replacement.

Reported at 26,000 miles, January 2014

General grabber at2. Truck parked in lot when tire blew at beginning of work day before use. Employees heard noise and came out of dispatch to check what happened. Rt rear tire had blown.

Reported at 42,575 miles, February 2016

I drive 116 mostly hwy miles a day commuting to work. About 4 weeks ago the 1st of my tires started to vibrate. I had it checked out and the belt had separated. Then 2 weeks later the 2nd tire did the same. (both front end of the veh) then the following week (date of incident.) the other tire belt separated but this time the whole tread separated from the tire causing damage to my vehicle. (indecent not reported to the police) as I was driving down the hwy at normal speeds.

Reported at 177,367 miles, July 2018

Other model years of the Silverado 3500

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