Vehicle Data Hub

2002 Chevrolet Silverado 3500 problems

NHTSA has received 64 complaints about the 2002 Chevrolet Silverado 3500, and 39% of them involve brakes. After that come engine (12%) and fuel system (12%).

At a glance

Complaints
64 filed with NHTSA
Most reported
Brakes 39% of complaints
Crashes and fires
9 and 0
Injuries and deaths
0 and 0
Typical mileage
40,000 miles 49 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Brakes 39%
  • Engine 13%
  • Fuel system 13%
  • Tires 9%
  • Suspension 8%
  • Wipers, windshield & visibility 8%
  • Drivetrain & axles 5%
  • Exhaust system 3%
  • Electrical system 2%
  • Steering 2%

When problems show up

Complaints by mileage, 2002 Chevrolet Silverado 3500 Complaints by odometer reading in 20,000-mile steps. The median is about 40,000 miles. 0k to 20k miles: 8 complaints 20k to 40k miles: 11 complaints 40k to 60k miles: 15 complaints 60k to 80k miles: 6 complaints 80k to 100k miles: 5 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 40,000 miles
Based on 49 complaints that include mileage. 69% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles8
20k to 40k miles11
40k to 60k miles15
60k to 80k miles6
80k to 100k miles5
100k to 120k miles0
120k to 140k miles1
140k to 160k miles2
160k to 180k miles1
180k to 200k miles0
200k+ miles0

What the data shows

Among the 49 complaints that report mileage, the typical (median) problem appeared at about 40,000 miles. For brakes specifically, the median reported mileage is about 41,000 miles (20 complaints with mileage).

Safety-related details: 9 complaints mention a crash.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 12th most-complained-about out of 23 model years of the Chevrolet Silverado 3500 with enough data (36 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Dt: while in a parking lot consumer's vehicle accelerated to avoid another car at a low speed when the left rear front spring eye of the rear suspension broke off, causing the vehicle to strike a pillar. This occurred when the rear end of the vehicle lost control, and turned sideways, striking the pillar due to the loss of the spring. The consumer had the vehicle towed to a body shop. The consumer made the determination about this issue. The truck is at the body shop now. It has not been to a dealer.

Reported at 54,000 miles, September 2005 Crash

Tl*- the contact stated that when the parking brake on the 2002 chevrolet silverado 3500 was engaged it would only hold the vehicle for a few seconds. The contact stated that once he exited the vehicle it would roll away. The contact stated this happened when vehicle was parked on a flat surface or a hill. This contact stated this resulted in numerous crashes. The current and failure mileage was 30000. There was a recall repair completed for this problem; however, the problem recurred.

Reported at 30,000 miles, October 2005 Crash

Right rear tire tread separated from tire at highway speed (approximately 65 MPH). Created side damage to my chevrolet. 3500 van. Tire did not blow out. Was flat next morning.

Reported at 26,600 miles, July 2006

Anti-lock braking system consistently engages when at slow-speed stopping (5-8 MPH). Problem started at the 40,000 mile mark. Dealer informed that there is a recall on the issue but my VIN does not qualify.

Reported at 40,000 miles, March 2005

Other model years of the Silverado 3500

Best and worst years for the Chevrolet Silverado 3500