2020 Chevrolet Silverado 3500 problems
NHTSA has received 53 complaints about the 2020 Chevrolet Silverado 3500, and 30% of them involve drivetrain & axles. After that come brakes (17%) and engine (15%).
At a glance
- Complaints
- 53 filed with NHTSA
- Most reported
- Drivetrain & axles 30% of complaints
- Crashes and fires
- 1 and 1
- Injuries and deaths
- 0 and 0
- Typical mileage
- 34,000 miles 16 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 4 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 16 complaints that report mileage, the typical (median) problem appeared at about 34,000 miles.
Safety-related details: 1 complaint mentions a crash; 1 complaint mentions a fire. Its complaints are less severe on average than those of 89% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 8th most-complained-about out of 23 model years of the Chevrolet Silverado 3500 with enough data (46 complaints in that window). It is also covered by 8 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2020 Chevrolet Silverado 3500. The contact received a notification of NHTSA Campaign Number: 24V797000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at 62 MPH during snow weather and switching lanes; the accelerator pedal was depressed, and both the rear wheels had locked. The vehicle spun out of control and traveled into the center lane of a two-lane road and crashed into a snow embankment where it came to a stop.
New vehicle on dealer lot. Engine (diesel) would not start remotely and engine light came on when the engine was started manually.
Tl* the contact owns a 2020 chevrolet silverado 3500. The contact stated that while driving 45 MPH, the brake pedal was depressed and made an abnormal grinding sound. The contact stated that extra effort while depressing the brake pedal was needed to stop the vehicle. The contact stated the brake wear sensor indicated that the front brake pads were at 73 percent while the rear brakes were at 52 percent. The contact stated that the rear brake pads had failed. The vehicle was not diagnosed nor repaired.
The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that the check engine warning light was illuminated. Additionally, the vehicle later failed to start and became undrivable. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing and for the manufacturer internal recall repairs. The vehicle was not diagnosed or repaired.