Vehicle Data Hub

2011 Chevrolet Silverado 3500 problems

NHTSA has received 42 complaints about the 2011 Chevrolet Silverado 3500, and 24% of them involve air bags. After that come engine (14%) and fuel system (14%).

At a glance

Complaints
42 filed with NHTSA
Most reported
Air bags 24% of complaints
Crashes and fires
1 and 0
Injuries and deaths
1 and 0
Typical mileage
74,000 miles 24 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Air bags 24%
  • Engine 14%
  • Fuel system 14%
  • Drivetrain & axles 12%
  • Tires 7%
  • Brakes 5%
  • Electrical system 5%
  • Cruise control 2%
  • Exhaust system 2%
  • Seat belts 2%

When problems show up

Complaints by mileage, 2011 Chevrolet Silverado 3500 Complaints by odometer reading in 20,000-mile steps. The median is about 74,000 miles. 0k to 20k miles: 8 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 2 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 8 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 74,000 miles
Based on 24 complaints that include mileage. 46% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles8
20k to 40k miles1
40k to 60k miles2
60k to 80k miles1
80k to 100k miles2
100k to 120k miles8
120k to 140k miles0
140k to 160k miles0
160k to 180k miles1
180k to 200k miles0
200k+ miles1

What the data shows

Among the 24 complaints that report mileage, the typical (median) problem appeared at about 74,000 miles.

Safety-related details: 1 complaint mentions a crash; 1 injury reported. Its complaints are less severe on average than those of 85% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 19th most-complained-about out of 23 model years of the Chevrolet Silverado 3500 with enough data (19 complaints in that window). It is also covered by 5 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* takata recall. The contact owned a 2011 chevrolet silverado 3500. While driving 70 MPH, the contact lost consciousness and crashed into several trees. The air bags did not deploy. A police report was filed. The contact was taken to the hospital to receive medical attention. The contact sustained three broken ribs. The vehicle was totaled and towed by the police to a towing lot. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined.

Reported at 170,000 miles, April 2019 CrashInjury

Tl*the contact owns a 2011 chevrolet silverado 3500hd(na). The contact stated that the computer was programmed to limit the speed of the vehicle when the diesel exhaust fluid was too low. He noticed that when he filled the fuel tank, the computer did not recognize that the tank was full and the diesel warning light continued to illuminate on the instrumental panel.

Reported at 6,500 miles, February 2011

Strong exhaust and or raw fuel smells inside cab and around outside of vehicle engine bay. Especially noticeable when vehicle is regenerating. Smoke billowing out from under right side of hood. A clear liquid and a black liquid running down exhaust pipe from turbocharger exhaust exit. Noticeable leakage on floor under vehicle. This is a fire hazard that is not being diagnosed, repaired or tested correctly. This vehicle has been to GM dealers three times to address these problems.

Reported at 7,000 miles, August 2011

Takata recall: there is a recall for 2014-15 silverado (recal # 14v301000). I am having the exact same issues. I have had the truck about a year, 2nd owner, bought it at 30k miles.on nov. 25 I came out to start my start my truck and I immediately couldn't power up stereo and then I noticed I have no door chime for open door, no chime for key in ignition and no chime for my seatbelt. My turn signal indicator no longer lets me know when it is on. My key fob will not operate keyless start.

Reported at 1 miles, November 2018

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