Vehicle Data Hub

1997 Chevrolet Suburban problems

NHTSA has received 556 complaints about the 1997 Chevrolet Suburban, and 21% of them involve brakes. Next are steering (21%) and electrical system (10%).

At a glance

Complaints
556 filed with NHTSA
Most reported
Brakes 21% of complaints
Crashes and fires
27 and 15
Injuries and deaths
20 and 0
Typical mileage
90,000 miles 91 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 1997 Chevrolet Suburban Complaints by odometer reading in 20,000-mile steps. The median is about 90,000 miles. 0k to 20k miles: 11 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 15 complaints 80k to 100k miles: 15 complaints 100k to 120k miles: 10 complaints 120k to 140k miles: 16 complaints 140k to 160k miles: 6 complaints 160k to 180k miles: 5 complaints 180k to 200k miles: 1 complaints 200k+ miles: 3 complaints 040k80k120k160k200k miles Typical: 90,000 miles
Based on 91 complaints that include mileage. 22% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles11
20k to 40k miles2
40k to 60k miles7
60k to 80k miles15
80k to 100k miles15
100k to 120k miles10
120k to 140k miles16
140k to 160k miles6
160k to 180k miles5
180k to 200k miles1
200k+ miles3

What the data shows

Of the 91 complaints that include odometer readings, half describe a problem before roughly 90,000 miles. For brakes specifically, the median reported mileage is about 79,000 miles (15 complaints with mileage).

Safety-related details: 27 complaints mention a crash; 15 complaints mention a fire; 20 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1997 ranks 6th most-complained-about out of 35 model years of the Chevrolet Suburban with enough data (347 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Rear tire tread separated from tire belts causing entire tread to peel from casing resulting in serious roll over accident.( DOT number: 0500 tire size: lt24575r16 )

June 2000 CrashInjury

Consumer's wife was in a front end collision and air bags did not deploy. Was told by manufacturer that the injuries that consumer's wife sustained were not enough to warrant an investigation.

December 1998 CrashInjury

Driving along and stopped at a traffic light, light changed and vehicle proceeded approximately 5MPH. Vehicle ahead stopped, tried to stop, applied brakes, almost to the point of standing and the vehicle would not stop.

May 1997 CrashInjury

I bought a used 1997 chevrolet suburban. It was in excellent-looking shape and low miles. I have had it now for 3 years. I have repeatedly had to have it worked on. I have replaced the alternator, battery, battery cables, and starter; and have had the transmission rebuilt twice. I also had to have the heater core replaced and the radiator worked on. I do not drive that much, and I have my vehicle serviced regularly. It's always needing work. I've had it for sale for a while, but can't sell it for even a small sum.

Reported at 88,000 miles, March 2002

1997 cheverolet c1500 suburban intermittent wiper motor failure to work properly. Causes lack of visibility during inclement weather conditions or during windshield cleaning operations. Wipers will cease to work continuous and problem is sporadic.

Reported at 15,000 miles, May 2004

Other model years of the Suburban

Best and worst years for the Chevrolet Suburban