2017 Chevrolet Suburban problems
NHTSA has received 187 complaints about the 2017 Chevrolet Suburban, and 24% of them involve brakes. Next are drivetrain & axles (21%) and engine (14%).
At a glance
- Complaints
- 187 filed with NHTSA
- Most reported
- Brakes 24% of complaints
- Crashes and fires
- 8 and 3
- Injuries and deaths
- 9 and 0
- Typical mileage
- 51,000 miles 91 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 15 |
| 20k to 40k miles | 14 |
| 40k to 60k miles | 25 |
| 60k to 80k miles | 9 |
| 80k to 100k miles | 11 |
| 100k to 120k miles | 8 |
| 120k to 140k miles | 5 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 91 complaints that include odometer readings, half describe a problem before roughly 51,000 miles. For brakes specifically, the median reported mileage is about 55,000 miles (25 complaints with mileage).
Safety-related details: 8 complaints mention a crash; 3 complaints mention a fire; 9 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 19th most-complained-about out of 35 model years of the Chevrolet Suburban with enough data (115 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2017 chevrolet suburban. The contact stated while driving 25 MPH, when he depressed the brake pedal and the vehicle accelerated on it's own. The engine was cut off but the vehicle continued to accelerate forward. The contact stated he drove through a stop sign and impacted another vehicle and kept accelerating until it came to a stop crashing into a tree. The air bags did deploy.
Tl* the contact owns a 2017 chevrolet suburban 1500. The contact received a recall notification for NHTSA campaign number: 19v645000 (service brakes, hydraulic) which was serviced at boniface hiers chevrolet (800 s harbor city blvd, melbourne, fl 32901). Months later, while his wife was at a stop light, she eased off the brake pedal to inch forward and as she attempted to depress the brake pedal again, it vibrated and the brakes failed to engage without warning.
Tl* the contact owns a 2017 chevrolet suburban. The contact stated that the brakes failed to operate properly. There were no warning indicators illuminated. The vehicle was taken to the dealer (chevrolet of turnersville, 3400 nj-42, turnersville, nj 08012) where it was diagnosed that the brake rotors failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000. The VIN was not available.
The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving 65 MPH, the vehicle started shuddering violently, prompting the contact to discontinue driving over 60 MPH. Additionally, the contact stated that there was an abnormal clicking sound while making right or left turns. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired.