2010 Chevrolet Suburban problems
NHTSA has received 161 complaints about the 2010 Chevrolet Suburban, and 32% of them involve air bags. Next are body & structure (17%) and electrical system (6%).
At a glance
- Complaints
- 161 filed with NHTSA
- Most reported
- Air bags 32% of complaints
- Crashes and fires
- 3 and 1
- Injuries and deaths
- 3 and 0
- Typical mileage
- 86,000 miles 110 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 1 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 21 |
| 60k to 80k miles | 18 |
| 80k to 100k miles | 21 |
| 100k to 120k miles | 13 |
| 120k to 140k miles | 18 |
| 140k to 160k miles | 10 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 2 |
What the data shows
Of the 110 complaints that include odometer readings, half describe a problem before roughly 86,000 miles. For air bags specifically, the median reported mileage is about 88,000 miles (24 complaints with mileage).
Safety-related details: 3 complaints mention a crash; 1 complaint mentions a fire; 3 injuries reported. Its complaints are less severe on average than those of 86% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2010 ranks 27th most-complained-about out of 35 model years of the Chevrolet Suburban with enough data (64 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* takata recall. The contact owns a 2010 chevrolet suburban. The contact stated that the air bag warning indicator remained illuminated and the electronic starter failed. In addition, while the vehicle was in reverse, the rear assist sensor failed. As a result, the contact crashed into a tree. The contact sustained neck injuries, but did not require medical attention. A police report was not filed. The vehicle was not diagnosed or repaired.
My dash has cracked twice on my 2010 suburban. It cracked the first time approximately two years after I purchased the vehicle. Chevrolet replaced the dash under warranty. The dash cracked again approximately two years later. There appears to be some sort of design flaw with the dash. The dash does not have enough rigidity to accommodate the normal vibrations during the driving of the vehicle. The cracks in the dash are located next to the passenger side airbag.
I am having a big issue with cracks on my dash board- I have a 2010 suburban and the cracks started in 2013 and have now grown in size to where a portion of my dash has caved in above the instrument cluster as well as a crack now reaching to the passenger air bag. I have read of other people having the same cracking issue in the same locations on the dash. Is there a fix for this? I'm concerned of issues if there is a collision or the air bag deploys.