2018 Chevrolet Suburban problems
NHTSA has received 117 complaints about the 2018 Chevrolet Suburban, and 16% of them involve engine. Next are drivetrain & axles (15%) and electrical system (15%).
At a glance
- Complaints
- 117 filed with NHTSA
- Most reported
- Engine 16% of complaints
- Crashes and fires
- 3 and 0
- Injuries and deaths
- 4 and 0
- Typical mileage
- 41,000 miles 34 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 12 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 2 |
What the data shows
Of the 34 complaints that include odometer readings, half describe a problem before roughly 40,000 miles.
Safety-related details: 3 complaints mention a crash; 4 injuries reported. Its complaints are less severe on average than those of 86% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 25th most-complained-about out of 35 model years of the Chevrolet Suburban with enough data (80 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2018 chevrolet suburban. While driving 75 MPH, a vehicle crashed into a guardrail and bounced back onto the roadway. As a result, the contact crashed into the front of the vehicle. The front end of the contact's vehicle was damaged. The air bags failed to deploy. The front seat passenger sustained shoulder and neck injuries that required medical attention. The driver also sustained head injuries, but did not require medical attention. A police report was filed.
Involved in a serious front end collision and airbags did not deploy. Hit between front wheel and front bumper. Was leaving a stop sign when hit. Vehicle that hit me was going at least 40 MPH.
Vehicle was parked and engine off and kids were getting into car when one of the kids pulled in the shifter and shifted the vehicle into gear. The vehicle began to roll. The suburban was stopped when it hit another vehicle parked behind. The slope was small and the impact was inconsequential. Upon further inspection it was found the vehicle can be shifted in/out of park with or without keys in the vehicle and the vehicle in the off position.
I purchased this vehicle in dec of 2019 used. 35,000 miles. Now has 88,000 and the transmission went out. Regular oil changes. No warning lights. No issues. Stopped running. After having someone look at it to see what the issue was, the mechanic said the entire transmission has to either be rebuilt or replaced.
Odometer Fraud. The contact purchased a 2018 Chevrolet Suburban. The contact stated that while purchasing an aftermarket warranty coverage, the warranty company informed the contact that there was a mileage discrepancy based on the Carfax report. The vehicle was a dealer sale. At the time of purchase, the mileage was 123,959; however, the Carfax report listed the mileage at 129,000 one month prior to the purchase.