2021 Chevrolet Suburban problems
NHTSA has received 268 complaints about the 2021 Chevrolet Suburban, and 37% of them involve engine. Next are drivetrain & axles (14%) and fuel system (12%).
At a glance
- Complaints
- 268 filed with NHTSA
- Most reported
- Engine 37% of complaints
- Crashes and fires
- 12 and 3
- Injuries and deaths
- 13 and 0
- Typical mileage
- 69,000 miles 46 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 10 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 10 |
| 100k to 120k miles | 6 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 46 complaints that include odometer readings, half describe a problem before roughly 69,000 miles. For engine specifically, the median reported mileage is about 104,000 miles (19 complaints with mileage).
Safety-related details: 12 complaints mention a crash; 3 complaints mention a fire; 13 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 10th most-complained-about out of 35 model years of the Chevrolet Suburban with enough data (268 complaints in that window). It is also covered by 12 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was involved in a 40 MPH frontal impact collision with another vehicle. The initial impact occurred on the driver side front corner of the vehicle. During the initial collision me head swung sideway striking the b post window area and knocked me unconscious for a short time. I then t-boned a truck and finally came to rest against another vehicle. At no time did my airbags (front or side) deploy. Nor has my vehicle even registered that I was involved in a collision.
We were stopped at a red light on florida state road 54 turn lane to go on us 75 when the other car rear ended us and drove us into the car in front of us. No air bags deployed. Florida highway patrol crash number 88482185. We only had the vehicle for 10 days.
The contact owns a 2021 Chevrolet Suburban. The contact stated that while operating the vehicle, the infotainment center malfunctioned and displayed a black screen. The contact stated that the backup camera was inoperable. The contact stated that due to the failure, the vehicle was unable to receive over-the-air updates from the manufacturer that were safety-related. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided.
The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving 20 MPH, the radio display screen was blank. Additionally, the vehicle turned on and off independently, the doors locked and unlocked independently, and the liftgate closed independently. The contact stated that the power running board failed to operate as needed and failed to activate on the front driver’s and passenger’s sides of the vehicle. The failure had occurred on several occasions. A dealer was contacted.