2019 Chevrolet Suburban problems
NHTSA has received 103 complaints about the 2019 Chevrolet Suburban, and 36% of them involve drivetrain & axles. Next are engine (27%) and electrical system (7%).
At a glance
- Complaints
- 103 filed with NHTSA
- Most reported
- Drivetrain & axles 36% of complaints
- Crashes and fires
- 3 and 2
- Injuries and deaths
- 2 and 0
- Typical mileage
- 60,000 miles 38 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 15 |
| 20k to 40k miles | 1 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 10 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 38 complaints that include odometer readings, half describe a problem before roughly 60,000 miles. For drivetrain & axles specifically, the median reported mileage is about 82,000 miles (10 complaints with mileage).
Safety-related details: 3 complaints mention a crash; 2 complaints mention a fire; 2 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 29th most-complained-about out of 35 model years of the Chevrolet Suburban with enough data (60 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2019 chevrolet suburban. The contact stated that while attempting to park and the brake pedal depressed, the vehicle suddenly accelerated to the right and crashed into a building. The contact mentioned that as the failure occurred he forcefully pressed the brake pedal to no avail. There were no warning lights illuminated. The contact sustained injuries to the legs but medical attention did not seek medical attention. The vehicle was towed to the contacts home.
Driving our newly purchased 4 week old suburban down I95. Following a bathroom break at a rest stop, we loaded up in the car, started it via the push ignition and drove down the on ramp onto the highway. Within seconds, smoke began billowing from the hood. A fire under the hood ensued. We were traveling at approximately 30-40MPH, when the smoke became suddenly heavy. We pulled over and parked the car on the shoulder and attempted to turn it off.
The contact called on behalf of his daughter who owns a 2019 Chevrolet Suburban. The contact stated that while his daughter was driving approximately 55 MPH, the vehicle began to shake and lost motive power. The driver pulled over to the side of the road and turned off the vehicle. The contact noticed that the check engine warning light was illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired.
The contact owns a 2019 Chevrolet Suburban. The contact stated that the middle row seat belts failed to retract, and the seat belts became inoperable. The contact had taken the vehicle to an independent mechanic and to two dealers, and the contact was informed that the seat belts could not be replaced because parts were no longer manufactured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.