2024 Chevrolet Suburban problems
NHTSA has received 63 complaints about the 2024 Chevrolet Suburban, and 48% of them involve engine. Next are drivetrain & axles (11%) and brakes (8%).
At a glance
- Complaints
- 63 filed with NHTSA
- Most reported
- Engine 48% of complaints
- Crashes and fires
- 1 and 1
- Injuries and deaths
- 0 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 1 complaint mentions a crash; 1 complaint mentions a fire. Its complaints are less severe on average than those of 90% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2024 ranks 28th most-complained-about out of 35 model years of the Chevrolet Suburban with enough data (63 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I parked at my home, approximately 5 minutes after arriving home my grandson ran in yelling papa your car is on fire. The engine was on fire, shooting flames onto the windsheild. The cause of fire is unknown at this time.
The contact owns a 2024 Chevrolet Suburban. The contact stated that while driving at approximately 30 MPH, the steering wheel locked at an angle, and the message "Power Steering Not Active" was displayed, causing the vehicle to strike a curb. The steering column, control arm, radiator, fender, and wheel were significantly damaged due to the incident. The vehicle was then towed to a dealer, where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired.
While driving in the left lane of a two lane highway at highway speed of approx 65-70 mph the engine shut down. The instrument cluster said to “Press button to start engine”. I had no power. There was no throttle response. Luckily I was on a slight decline and was able to safely change lanes by coasting into the right lane then the shoulder. I was able to put the vehicle into park. The vehicle did restart. I took the vehicle to a Chevrolet dealer and was immediately told that there was an internal engine failure.
The contact owns a 2024 Chevrolet Suburban. The contact stated that while depressing the accelerator pedal, there was a loud rattling sound coming from the engine. The contact stated that while depressing the brake pedal, the vehicle failed to respond as intended while driving with her grandchildren inside the vehicle. The brake failure warning light was illuminated. The contact stated that the vehicle lost power and coasted and slowed down, and the contact shifted into park(P).