Vehicle Data Hub

1996 Jeep Cherokee problems

Owners have filed 584 complaints with NHTSA about the 1996 Jeep Cherokee. Brakes is the most reported problem area, at 19% of complaints. Next are engine (10%) and transmission (9%).

At a glance

Complaints
584 filed with NHTSA
Most reported
Brakes 19% of complaints
Crashes and fires
72 and 30
Injuries and deaths
32 and 1
Typical mileage
140,000 miles 89 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 1996 Jeep Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 140,000 miles. 0k to 20k miles: 5 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 1 complaints 60k to 80k miles: 4 complaints 80k to 100k miles: 8 complaints 100k to 120k miles: 12 complaints 120k to 140k miles: 13 complaints 140k to 160k miles: 12 complaints 160k to 180k miles: 7 complaints 180k to 200k miles: 9 complaints 200k+ miles: 17 complaints 040k80k120k160k200k miles Typical: 140,000 miles
Based on 89 complaints that include mileage. 8% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles5
20k to 40k miles1
40k to 60k miles1
60k to 80k miles4
80k to 100k miles8
100k to 120k miles12
120k to 140k miles13
140k to 160k miles12
160k to 180k miles7
180k to 200k miles9
200k+ miles17

What the data shows

Of the 89 complaints that include odometer readings, half describe a problem before roughly 140,000 miles.

Safety-related details: 72 complaints mention a crash; 30 complaints mention a fire; 32 injuries reported; 1 death reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1996 ranks 11th most-complained-about out of 21 model years of the Jeep Cherokee with enough data (331 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

First instance, while driving slipped on ice, hit head first into guard rail, driver's air failed to deploy, driver sustained 3 crushed discs in back/broken finger. In second instance, while driving at 57 MPH, violent deployment of passenger's air bag, distracted driver, causing a major collision. Passenger suffered a broken neck and died.

July 1997 CrashInjuryDeath

Consumer was driving when apply the brake it pulls to the right causing accident the air bag didn't deploy and seat belt didn't restrain head hit windshield .

January 1996 CrashInjury

When driving, if vehicle exceeded over the speed of 50 MPH and I ran into the littlest bump in the road the truck will be shaking, none stop until I slow down below 25 MPH or it will keep shaking badly. ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis****769316.

Reported at 19,800 miles, July 2002

Severe rust all over the body but especially on the frame. Have had multiple components fail and crack, now taking in water through corners of the roof through rust holes. Passenger side of frame likely to sever under further driving. Rust on the brackets holding the fuel tank to the vehicle created a hole in the fuel tank. Part was replaced, no picture.

Reported at 182,000 miles, July 2015

Other model years of the Cherokee

Best and worst years for the Jeep Cherokee