2015 Jeep Cherokee problems
Owners have filed 2,670 complaints with NHTSA about the 2015 Jeep Cherokee. Drivetrain & axles is the most reported problem area, at 37% of complaints. Next are engine (14%) and electrical system (12%).
At a glance
- Complaints
- 2,670 filed with NHTSA
- Most reported
- Drivetrain & axles 38% of complaints
- Crashes and fires
- 80 and 47
- Injuries and deaths
- 49 and 0
- Typical mileage
- 26,000 miles 1,844 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 824 |
| 20k to 40k miles | 306 |
| 40k to 60k miles | 249 |
| 60k to 80k miles | 194 |
| 80k to 100k miles | 129 |
| 100k to 120k miles | 70 |
| 120k to 140k miles | 37 |
| 140k to 160k miles | 17 |
| 160k to 180k miles | 5 |
| 180k to 200k miles | 5 |
| 200k+ miles | 8 |
What the data shows
Of the 1,844 complaints that include odometer readings, half describe a problem before roughly 26,000 miles. For drivetrain & axles specifically, the median reported mileage is about 24,000 miles (746 complaints with mileage).
Safety-related details: 80 complaints mention a crash; 47 complaints mention a fire; 49 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2015 ranks 2nd most-complained-about out of 21 model years of the Jeep Cherokee with enough data (1,929 complaints in that window). It is also covered by 11 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
My son and I were in front and side impact crash with another vehicle on 4/24/17 with significant damage but no airbags deployed in our vehicle. Attached are a few photos of both vehicles for reference. We were driving a 2015 jeep cherokee and were hit by a driver who hydroplaned in a 2011 hyundai elantra. The reporting officer estimated my speed at impact was 40 MPH. Airbags deployed in the other vehicle but not in ours.
I was trying to continue through a busy intersection, I pressed the accelerator and the car acted like it was in neutral. It revved up, but did not accelerate. I looked down at my gear shift and it was still in drive, however my dashboard said that the jeep was in neutral. Because I could not continue through the intersection, I was rear ended by the person behind me.
While driving at full speed on I-10 west, my jeep cherokee came to a full stop forcing drivers to steer around me so as not to rear end me. It's done this 5 times since suaturday the 18th of february. It says the vehicle must be in park before releasing the brake.
Power train/engine recall. I brought my vehicle to the dealership to let them know my vehicle accelerated when I applied my brakes and it does this all the time. They said it was some module that needed to be adjusted or updated and the problem was not fixed. The problem is not fixed and it just the other night while driving down the road I applied my brakes because a car pulled out in front of me and the jeep lunged forward then slowed down.