2022 Jeep Cherokee problems
Owners have filed 79 complaints with NHTSA about the 2022 Jeep Cherokee. Drivetrain & axles is the most reported problem area, at 37% of complaints. Next are electrical system (10%) and engine (10%).
At a glance
- Complaints
- 79 filed with NHTSA
- Most reported
- Drivetrain & axles 37% of complaints
- Crashes and fires
- 3 and 0
- Injuries and deaths
- 6 and 0
- Typical mileage
- 45,000 miles 14 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 14 complaints that include odometer readings, half describe a problem before roughly 44,000 miles.
Safety-related details: 3 complaints mention a crash; 6 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2022 ranks 20th most-complained-about out of 21 model years of the Jeep Cherokee with enough data (79 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2022 Jeep Cherokee. The contact stated while at a four-way intersection, another driver made a left turn at 30-40 MPH as a result the contact did not have ample time to stop and crashed into the front passenger side of the vehicle causing it to turn 180 degrees during the impact. The air bags did not deploy. The vehicle was towed to an impound lot. A dealer was not contacted. The vehicle was not diagnosed or repaired.
The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 60 MPH, another vehicle failed to stop at a stop sign and merged into oncoming traffic; as a result, the contact crashed into the vehicle. The contact stated that the air bags did not deploy upon impact. A fellow motorist, who witnessed the accident, assisted the contact by helping her into the front passenger seat and driving her vehicle off to the shoulder of the highway.
During an accident the driver side airbags did not deploy. The vehicle was rammed on the rear passenger wheel area. The impact was significant enough to have the curtain airbags on the passenger side go off, but the only person in the vehicle was myself, the driver.
The contact owns a 2022 Jeep Cherokee. The contact stated that while driving uphill at 30 MPH, the vehicle started jerking and then roll backwards with the accelerator pedal depressed. The contact stated that there was an abnormal rubbing sound coming from the vehicle, with the "4WD" and "Neutral Warning Vehicle May Move Even in Park" messages were displayed on the instrument panel. The contact immediately pulled over and shifted to park(P); however, the vehicle continued to roll backwards.
The contact owns a 2022 Jeep Cherokee. The contact stated that while driving 35 MPH, the vehicle failed to switch to 4WD and remained in 2WD. The “Service 4WD” warning light was illuminated. The vehicle was taken to a service center, and a diagnostic scan was performed. The diagnostic scan retrieved a fault code associated with the PTU failure. The manufacturer was made aware of the failure by telephone. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 62,534.