Vehicle Data Hub

1997 Jeep Cherokee problems

Owners have filed 496 complaints with NHTSA about the 1997 Jeep Cherokee. Fuel system is the most reported problem area, at 30% of complaints. Next are brakes (17%) and engine (10%).

At a glance

Complaints
496 filed with NHTSA
Most reported
Fuel system 30% of complaints
Crashes and fires
60 and 7
Injuries and deaths
30 and 1
Typical mileage
125,000 miles 68 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 1997 Jeep Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 125,000 miles. 0k to 20k miles: 1 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 6 complaints 60k to 80k miles: 6 complaints 80k to 100k miles: 12 complaints 100k to 120k miles: 5 complaints 120k to 140k miles: 5 complaints 140k to 160k miles: 15 complaints 160k to 180k miles: 6 complaints 180k to 200k miles: 7 complaints 200k+ miles: 4 complaints 040k80k120k160k200k miles Typical: 125,000 miles
Based on 68 complaints that include mileage. 12% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles1
20k to 40k miles1
40k to 60k miles6
60k to 80k miles6
80k to 100k miles12
100k to 120k miles5
120k to 140k miles5
140k to 160k miles15
160k to 180k miles6
180k to 200k miles7
200k+ miles4

What the data shows

Of the 68 complaints that include odometer readings, half describe a problem before roughly 125,000 miles. For fuel system specifically, the median reported mileage is about 82,000 miles (19 complaints with mileage).

Safety-related details: 60 complaints mention a crash; 7 complaints mention a fire; 30 injuries reported; 1 death reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1997 ranks 14th most-complained-about out of 21 model years of the Jeep Cherokee with enough data (297 complaints in that window). It is also covered by 4 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The car jumped into reverse after being put into park, then ran over the driver. The vehicle ran into a tree before stopping. Driver has fractured hip. Dealer has vehicle.

CrashFireInjury

While driving smoke started coming from under the hood and vehicle caught on fire. Jeep dealer has inspected vehicle. Consumer states that four people were injured, possible engine failure. *slc

November 2000 FireInjury

Vehicle incident 09/23/08 approx. 2:55-3:00 p.m. On highway 90, milton, fl driving a 1997 jeep cherokee, 4 cars in total were involved I was stopped far back in a line of cars waiting for a red light to turn green. The line began to move up slowly, I let my foot up from the brake and within seconds the jeep accelerated forward, I immediately applied pressure to the brakes the car slowed temporarily but continued to surge forward in a jerking hopping motion. My vehicle impacted the car ahead of me.

September 2008 CrashInjury

Tl* the contact owns a 1997 jeep cherokee. The contact was driving approximately 45 MPH when she crashed into a cow. The contact stated that the air bags did not deploy during the crash. The contact suffered injuries to the right shoulder and right leg. The vehicle was not diagnosed or repaired. The manufacturer was notified and no solution was offered. The failure mileage was 100,000. The VIN was not available.

Reported at 100,000 miles, August 2012 CrashInjury

The vehicle stalls unexpectedly when slowing down or coming to a stop. The check engine light is on, however; the code that comes up is for the ignition which was already repaired and not the issue causing at hand. This malfunction is freakishly common when I look it up online for this make, model, and year. This problem is very dangerous as it may or can cause death or serious injury if in intersection or busy road/highway. Please notify me of any solutions or information on this matter.

Reported at 140,000 miles, June 2013

Other model years of the Cherokee

Best and worst years for the Jeep Cherokee