2016 Jeep Cherokee problems
Owners have filed 2,059 complaints with NHTSA about the 2016 Jeep Cherokee. Drivetrain & axles is the most reported problem area, at 31% of complaints. Next are engine (16%) and electrical system (14%).
At a glance
- Complaints
- 2,059 filed with NHTSA
- Most reported
- Drivetrain & axles 31% of complaints
- Crashes and fires
- 55 and 24
- Injuries and deaths
- 36 and 0
- Typical mileage
- 43,000 miles 1,257 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 258 |
| 20k to 40k miles | 291 |
| 40k to 60k miles | 349 |
| 60k to 80k miles | 183 |
| 80k to 100k miles | 94 |
| 100k to 120k miles | 42 |
| 120k to 140k miles | 25 |
| 140k to 160k miles | 10 |
| 160k to 180k miles | 4 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 1,257 complaints that include odometer readings, half describe a problem before roughly 43,000 miles. For drivetrain & axles specifically, the median reported mileage is about 49,000 miles (371 complaints with mileage).
Safety-related details: 55 complaints mention a crash; 24 complaints mention a fire; 36 injuries reported. Its complaints are less severe on average than those of 84% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 5th most-complained-about out of 21 model years of the Jeep Cherokee with enough data (1,337 complaints in that window). It is also covered by 9 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The two front airbags did not deploy. We was hit into a cement divider on freeway while going 65to 70 MPH. Flipped rolled 5to6 times on all sides of car landed on the top and the front airbags did not deploy. Causing injury to driver and passenger
Took a hard Impact to the rear driver side tire and rear driver door corner small dent(near rear tire), and was spun 180° causing being propelled into a light pole on the passenger front and side. No airbags deployed in the entire vehicle. Multiple people in the vehicle in the vehicle sustained concussions, one also hit their head off the side window which resulted in a large bump forming, and also sustained a fractured rib. No warning lights were on and vehicle had recently been inspected.
Center console in this 2016 jeep cherokee latitude AWD has design flaws as every time car hits a bump the console opens causing a distraction -- dealership has replaced the latch that did not work and then they replaced the whole console and as to date the console still opens.
Tl* the contact owns a 2016 jeep cherokee. The contact stated that the vehicle would not start after being parked overnight. The dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was invalid. The failure mileage was 2,000.