2000 Jeep Cherokee problems
Owners have filed 508 complaints with NHTSA about the 2000 Jeep Cherokee. Brakes is the most reported problem area, at 24% of complaints. Next are engine (14%) and electrical system (11%).
At a glance
- Complaints
- 508 filed with NHTSA
- Most reported
- Brakes 24% of complaints
- Crashes and fires
- 32 and 73
- Injuries and deaths
- 25 and 0
- Typical mileage
- 69,000 miles 168 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 23 |
| 20k to 40k miles | 18 |
| 40k to 60k miles | 27 |
| 60k to 80k miles | 29 |
| 80k to 100k miles | 15 |
| 100k to 120k miles | 13 |
| 120k to 140k miles | 17 |
| 140k to 160k miles | 13 |
| 160k to 180k miles | 5 |
| 180k to 200k miles | 3 |
| 200k+ miles | 5 |
What the data shows
Of the 168 complaints that include odometer readings, half describe a problem before roughly 69,000 miles. For brakes specifically, the median reported mileage is about 19,000 miles (26 complaints with mileage).
Safety-related details: 32 complaints mention a crash; 73 complaints mention a fire; 25 injuries reported. Its complaints are more severe on average than those of 84% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2000 ranks 10th most-complained-about out of 21 model years of the Jeep Cherokee with enough data (332 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Car was in a chain reaction accident. I was hit from behind and pushed into the car in front of me. My car was a total lose as was the car I was pushed into. The air bags did not inflate.
This report is being submitted by a children's hospital on behalf of a patient family. A 10 year old patient was riding in the back seat of a 2000 jeep cherokee when family was involved in a crash at approximately 60 MPH. Patient and family report that the seat belt in her seating position 'popped' open at the buckle at the time of impact. According to patient and family the seat belt was properly buckled prior to the crash.
While driving about 68MPH on an interstate, tapped brakes to cancel cruise control, right front tire locked causing me to lose control on the vehicel hit guardrail head on at about 55MPH. Airbags did not deploy. Took vehicel into one dealership 4 times, said nothing was wrong, took it to another once did not find front problem but replaced my whole rear end.
About a year ago both of my front power windows quit working on my 2000 jeep cherokee sport within weeks of each other. I have talked about this with several other people who own cherokees and they too have had the same problem. My concern is that if I were were in an accident that forced my car to be submerged in a body of water I would have to wait until the entire cabin filled with water before I could attempt any escape.
I was driving my 2000 jeep cherokee sport on the highway going 55MPH when my drivers seat went back unexpectedly almost causing me to get into an accident. (the problem was the front frame of the seat just snapped, this seems to be a common issue I have just found out that has been going on for a while, jeep should do a recall on these as this is very dangerous and I could have gotten killed).