Best and worst years for the Chevrolet Impala

Of the 23 model years of the Chevrolet Impala with enough data to compare, the 2009 has the most complaints filed within five years of the model year (773), and the 2020 has the fewest (23).

Complaints in the first five years, by model year

Most complaints
Fewest complaints
In between

Every bar counts only complaints about failures within five years of the model year, so older and newer years are measured on the same footing.

View the numbers

Model year	Complaints (first five years; total for recent years)
1993	1
1994	5
1995	43
1996	76
1997	0
1998	0
1999	2
2000	560
2001	411
2002	471
2003	327
2004	718
2005	421
2006	355
2007	500
2008	592
2009	773
2010	446
2011	590
2012	288
2013	379
2014	661
2015	274
2016	154
2017	114
2018	73
2019	31
2020	23

What stands out

The 2009 stands out, with about 2.0 times the typical number of complaints. Other years well above the median: 2004, 2008, 2011, 2014.

Look closer at the years with the most complaints: 2009 and 2004. Or the years with the fewest: 2020 and 2019.

All model years

Model year	First five years	All complaints
2020	23	26
2019	31	41
2018	73	88
2017	114	139
2016	154	178
2015	274	436
2014	661	1,027
2013	379	468
2012	288	422
2011	590	844
2010	446	738
2009	773	1,368
2008	592	1,203
2007	500	932
2006	355	803
2005	421	811
2004	718	1,378
2003	327	936
2002	471	1,077
2001	411	959
2000	560	1,128
1999	2	4
1998	0	4
1997	0	2
1996	76	120
1995	43	64
1994	5	19
1993	1	6